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Business Analyst I

  1. Heredia
  2. Customer Service
  3. Permanent
  4. Home
  5. Full Time

 

  • Collaborate with teams to support operational analysis and delivery of data insights
  • You will contribute to key operations including establishing and reviewing KPI's, SLA's, thresholds, and escalation procedures
  • You will build and present dashboards to teams.
  • Define and Document ongoing process changes and improvements
  • Review and validate data for accuracy
  • You will conduct ad-hoc analysis
  • you will aggregate, analyze our data: quantitative and qualitative analysis, data modeling, and business plan presentation.
  • candidate will report to Development and Operations Director Senior.

 


About Experian

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.


Experience and Skills

Qualifications

  • Bachelor's degree in Computer Science, Math, Engineering, Data Science, Finance or related field.
  • Provide deliverables within expected timeframes
  • Excellent analytical skills
  • Working knowledge of Tableau or other data visualization tools
  • 1+ years hands on experience writing SQL queries
  • Experience documenting data flows and processes
  • Experience profiling, including data discovery, cleansing and analysis

Additional Information

  • Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

  • This is a fully remote job opportunity. #LI-Remote
  • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.