Product & Proposition Manager - Digital Onboarding
- Milan
- Product Management
- Permanent
- Hybrid
- Full Time
We are seeking a Product & Proposition Manager with a strong focus on Digital Onboarding solutions to join our Product & Proposition team. The successful candidate will be responsible for shaping, managing, and evolving Experian’s digital onboarding product portfolio, ensuring it meets market needs, drives client success, and strengthens Experian’s leadership in digital identity, KYC, and fraud prevention. The role will cover Italy, the Balkans, and France, requiring cross-market expertise and the ability to adapt propositions to different regulatory and client contexts.
Key Responsibilities
- Own the end-to-end lifecycle of digital onboarding products and propositions, from market analysis and product design through to go-to-market strategy, delivery, and continuous improvement.
- Conduct market research, client interviews, and competitive analysis to identify emerging trends, customer pain points, and opportunities for innovation across assigned geographies.
- Define and prioritize product requirements in alignment with Experian’s strategy, regulatory frameworks, and client needs.
- Work closely with technology, sales, marketing, and delivery teams to ensure successful product development, launch, and adoption.
- Support pre-sales activities, including client presentations, RFP responses, and thought leadership initiatives.
- Develop clear product positioning, pricing models, and value propositions tailored to the Italian, Balkan, and French financial services ecosystems.
- Monitor product performance and client satisfaction, recommending improvements and enhancements to maximize business impact.
- Identify, evaluate, negotiate, contract, and manage strategic partnerships that enhance Experian’s digital onboarding propositions, ensuring seamless integration of partner solutions into our offering.
- Represent Experian in industry forums, events, and with key stakeholders to promote our expertise in digital onboarding and identity verification.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
- Bachelor’s or Master’s degree in Business, Economics, Engineering, Computer Science, or a related field.
- 5+ years of experience in product management, proposition management, or a similar role, ideally within fintech, financial services, or digital identity solutions.
- Strong knowledge of digital onboarding processes, KYC, AML, and identity verification solutions.
- Proven track record of developing and launching successful digital products in B2B environments.
- Excellent project management, analytical, and problem-solving skills. Technical skills to perform assessments / POCs are a plus.
- Fluency in Italian and English (written and spoken)
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
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