UX Researcher (Remote)
- United States
- Information Technology & Systems
- Permanent
- Home
- Full Time
- $71,640 - $124,176
This vacancy has now expired. Please see similar roles below...
As a UX Researcher, you'll help shape user-centered products by uncovering insights that inspire design and strategy. You'll collaborate with designers, product managers, and fellow researchers to ensure that user needs and behaviors are understood and thoughtfully integrated into every stage of product development. You will report to the UX Research Manager. You will work remote from in the US.
You'll have opportunity to:
- Partner with fellow researchers and teams to understand research needs and design appropriate study plans.
- Advocate for research best practices and educates us on methodologies and user-centered thinking.
- Help manage the participant panel, ensuring the selection of relevant users for targeted studies.
- Design and conduct qualitative research studies, including planning, facilitation, and synthesis of insights.
- Complete usability testing methods such as 1-click tests, preference tests, 5-second tests, card sorts, and tree tests, with support and mentorship from senior researchers.
- Analyze research findings to uncover relevant insights and crafts compelling research narratives.
- Share findings with designers, product managers, and other partners to inform and influence product decisions.
- Participate in workshops to address user pain points and improve the user experience.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
- Bachelor's degree or equivalent work experience in UX Research, human factors, cognitive psychology, or similar
- 2+ years of relevant work experience in UX Research, Design Research, Product Research or UX design
- Experience with the strengths and shortcomings of different research methods, including when and how to apply them during product development
- Experience assisting with research for products throughout the product lifecycle including designs, prototypes and production experiences
- Experience with tools such as UserTesting, Lyssna, Optimal Workshop, Great Question, Condens or other UX research testing platforms, panel management and repository tools
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn moreRecommended Jobs
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de um(a) Tech Lead para atuar de forma estratégica e liderança técnica do time de desenvolvimento. Esta posição exige forte conhecimento técnico, capacidade de influência, boa comunic
Reference
506419d0-6b5a-4c0f-9ee8-2fbdab0bc508
Expiry Date
01/01/0001
Salary
Location
UNITED STATES
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, ide
Reference
78a13371-e1b5-42cb-acb4-72dfed06b13c
Expiry Date
01/01/0001
Salary
Location
UNITED STATES
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
As our client Executive, you will report to Experian Health, and are dedicated to growth of Experian Health's revenue and market share, and focus on the retention of revenue.Identify the main buying p
Reference
58a2d5b5-a6a2-475c-b5ab-a1181190d21e
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de uma Analista Sênior de Dados com forte capacidade analítica e domínio técnico para atuar na extração, tratamento e análise de dados, com foco em gerar insights estratégicos para di
Reference
0fabaf20-fc88-42ee-805e-28f6eb9006d2
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Customer Service
Brand
Serasa Experian
Remote working available
No
Description
Objetivo da posição:Atuar de forma estratégica na jornada do cliente, identificando oportunidades de melhoria, propondo soluções inovadoras e garantindo uma experiência consistente, encantadora e cent
Reference
dc7ea1cc-0a9a-4506-a55e-f53e7519dc4f
Expiry Date
01/01/0001
Salary
Location
Mumbai, India
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Mumbai
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
No
Description
Experian is seeking a strategic and execution-focused Head of Product to lead our product vision, roadmap, and go-to-market strategy while also owning and expanding our ecosystem of strategic partners
Reference
d9299867-59f0-47f3-bf0f-9151147d838d
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
We are looking for an enthusiastic Software Engineer to work at the forefront of our cloud modernisation, within our Credit & Verification Services. This is a hybrid role requiring travelling to Notti
Reference
128019a7-1a28-4e2c-8fd0-50d0f7c4594b
Expiry Date
01/01/0001
Salary
Location
Mumbai, India
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Mumbai
Role Type
Hybrid
Schedule
Full Time
Department
Data Management
Brand
Experian
Remote working available
No
Description
Experian India is looking for seeking a skilled and experienced Data Consultant to join Data Intelligence Team. The Credit Data Insights Specialist will be responsible for supporting the delivery of
Reference
f6dfebdd-596f-4163-87ff-2d7464848227
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Not Applicable
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$100,649 - $174,459
Schedule
Full Time
Department
Project Management
Brand
Experian
Remote working available
Yes
Description
OverviewWe are looking for an M&A Integration Project Manager to lead the seamless integration of acquired companies into our organization. You will play an important part in shaping our future by ens
Reference
09997cf0-da34-49a3-af0c-6090ec17c165
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Costa Mesa
Role Type
Home
Salary Range
$80,237 - $139,077
Schedule
Full Time
Department
Customer Service
Brand
Experian
Remote working available
No
Description
Reporting to Experian Health leadership, the Lead Client Technical Analyst is a subject matter expert around the products sold by Experian Health that are supported on the team they are on. This posit
Reference
ba26303a-d1e0-4595-bf0a-0861af2a3262
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
Descrição do empregoEstamos em busca de um Desenvolvedor Backend Sênior em Java para se juntar à nossa equipe! A pessoa candidata terá experiência sólida em desenvolvimento de sistemas complexos utili
Reference
597c99d9-851d-4386-a9b2-39d5be9c12dc
Expiry Date
01/01/0001
Salary
Location
Bogotá, Colombia
Experience Level
Not Applicable
Employment
Permanent
Location
Bogota
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
Proposito del cargo: El Ejecutivo Comercial de Profundización es el responsable de gestionar un portafolio cerrado de clientes del segmento SME. Su rol es clave para asegurar relaciones comerciales só
Reference
6919608e-1111-43ec-b91c-ebec7f0cad34
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
Experian - Credit & Verification Services are looking for Technical Consultant to join our team. You will have a background in financial technology and an understanding of eligibility solutions for le
Reference
404295af-45d9-46a6-af20-fb4a51910ca2
Expiry Date
01/01/0001
Salary
Location
UNITED STATES
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$133,109 - $239,596
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
Yes
Description
We are looking for an experienced Software Engineer to join our Innovations team building cutting edge data-centric health care solutions. You will build core applications that enable machine learning
Reference
6daab790-bc58-43b0-a925-22f36eed71c0
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de uma Especialista de Produtos apaixonada por inovação e gestão de produtos digitais B2B, especialmente no modelo SaaS. Você atuará diretamente na definição e evolução de soluções te
Reference
f6a05d40-1fe4-452d-a2b9-3440e22a023e
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Serasa Experian
Remote working available
No
Description
Responsável por alavancar a eficiência e a escalabilidade do time de Customer Success por meio de análises, automações e processos que otimizem a performance digital da jornada dos clientes. Sua missã
Reference
f09b01ad-67e8-482b-9397-0ed9504e4575
Expiry Date
01/01/0001