Senior Ecommerce Performance Manager
- London
- Marketing and Communications
- Permanent
- Hybrid
- Full Time
We're looking for a Senior Performance Manager to join the eCommerce team. You will optimise and personalise the commercial performance and customer experience of all pages that sit across Experian's consumer site.
Your responsibilities will include:
Trading meetings: you will contribute performance updates and analysis on key metrics and journeys for weekly trading meetings with senior stakeholders. Lead weekly trading calls with the eCommerce team to stay close to our performance against sales and revenue targets.
Performance analysis: rigorously monitor conversion rate performance across all commercial journeys on our app and web platforms. Provide detailed insights into customer behaviour, engagement and funnel analysis to help the business understand the effectiveness of our customer experience and product.
Forecasting: collaborate with teams across the consumer business to develop and produce accurate monthly and daily forecasts for our core KPIs. Track performance against these forecasts and identify opportunities for revenue growth.
Optimisation test analysis: support Optimisation Managers to analyse the longer-term performance and revenue trajectory of A/B tests. Review roadmap and set up of tests, applying advanced analytics and statistical methodologies to improve the robustness of our optimisation testing.
Personalisation performance: you will support Optimisation Managers to monitor and report on the overall revenue performance of our personalisation models. Identify areas of opportunity and potential metric cannibalisation. Support the team in setting up model tests and reviewing the outputs.
Identifying opportunities: inform our long-term strategy and short-term commercial opportunities through analysing our customers and how they interact with us, across all demographics and segments. Champion a data-driven approach to all eCommerce activity.
Automate reporting: work with the Analytics team to QA the accuracy of our reporting.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
We're looking for someone to be the heartbeat of our trading rhythm, have a passion to drive commercial performance and help us identify areas of opportunity.
- Strong understanding of commercial trading and insights
- Comfortable writing and executing SQL queries
- Proficient in GA4 (experience in Mixpanel is desirable)
- Strong understanding of A/B testing and test statistics
- Highly numerate and data-driven
- Excel skills (can maintain complex spreadsheets)
- Experience analysing customer trends and behaviours
- Good understanding of frequentist and/or Bayesian analysis methodologies
Benefits package includes:
- Hybrid working
- Great compensation package and discretionary bonus
- Core benefits include pension, bupa healthcare, sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-DS1 #LI-Hybrid
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn moreRecommended Jobs
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
O Desenvolvedor Backend Sênior será responsável por desenvolver e manter soluções backend utilizando Python, garantindo a alta qualidade e performance das aplicações. Este papel exige uma sólida exper
Reference
8a2ec932-d38d-4272-8845-f486927db292
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de um(a) Desenvolvedor(a) Front End Sênior apaixonado(a) por tecnologia, com sólida experiência em construção de interfaces modernas, performáticas e escaláveis utilizando React e tec
Reference
14d5f65e-d582-4143-ae9c-80b0748ac027
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de um(a) Desenvolvedor(a) Backend Sênior apaixonado(a) por tecnologia, com sólida experiência em desenvolvimento de APIs robustas e escaláveis utilizando Java com Spring Boot, e domín
Reference
d42b346c-33c9-4d5e-9418-0d5599e8a896
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Serasa Experian
Remote working available
No
Description
Buscamos um (a) Product Manager (PM) com visão estratégica, de negócio e capacidade analítica, para liderar a evolução da oferta de crédito para pequenas e médias empresas (PMEs).Esta posição será res
Reference
bf275657-f198-44e6-a907-1968b6343f48
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Product Management
Brand
Serasa Experian
Remote working available
No
Description
Estamos buscamos um Product Owner (PO) com experiência no setor financeiro para atuar em projetos estratégicos focados no desenvolvimento de produtos de gestão financeira (BFM) e produtos de crédito,
Reference
5626c3d4-2b6a-41c9-806b-0161d998f168
Expiry Date
01/01/0001
Salary
Location
Heredia, Costa Rica
Experience Level
Not Applicable
Employment
Permanent
Location
Heredia
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
Job description We are looking for an experienced and experienced Senior DevOps Engineer to join our growing engineering team. You will be responsible for designing, implementing, and maintaining scal
Reference
d888c611-b646-4f7c-8fd7-ea4a7b628523
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de um(a) Coordenador(a) de Chatbot para liderar nossa equipe de desenvolvimento de chatbot. O candidato ideal será responsável pela estruturação de prioridades de desenvolvimento, cur
Reference
14675595-4f55-4602-a1a5-6e77504a9a56
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Serasa Experian
Remote working available
No
Description
Sua missão· Escalar o Ascend Analytical (Sandbox & Ops) de status MVP para forte tração comercial, ampliando a conversão de contratos.· Orquestrar a visão, roadmap e execução de iniciativas internas d
Reference
e850d14d-2c62-47af-a6bb-9a448b7405d1
Expiry Date
01/01/0001
Salary
Location
Bogotá, Colombia
Experience Level
Not Applicable
Employment
Permanent
Location
Bogota
Role Type
Hybrid
Schedule
Full Time
Department
Marketing and Communications
Brand
Experian
Remote working available
No
Description
Objetivo del rol: Liderar la estrategia integral de Go-to-Market para el negocio B2B de Datacrédito Experian, maximizando la penetración de mercado, acelerando el crecimiento del portafolio y aseguran
Reference
52774fde-3870-4f08-b55f-655a9d10d3d2
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
We are looking for an enthusiastic Test Engineer to work at the forefront of our cloud modernization, within our Credit & Verification Services. This is a hybrid role requiring travelling to Hyderabad
Reference
2995443c-b908-489e-b43b-374ede01fed6
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
We are looking for an enthusiastic Lead Test Engineer to work at the forefront of our cloud modernization, within our Credit & Verification Services. This is a hybrid role requiring travelling to Hyde
Reference
de1f6007-6b7b-4037-b561-d446a5f9b460
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
We're seeking a passionate Senior Test Engineer to drive cloud modernization within our Credit & Verification Services team. This hybrid role requires ~40% on-site presence in our Hyderabad office.Key
Reference
3193335e-aeac-4dba-9680-bb3850365962
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Costa Mesa
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
Communication is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how your customer
Reference
ff4e89c9-4580-46f2-80a7-600a2058e526
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
Experian Consumer Services – Careers That Define "The Next Big (Data) Thing" for Consumers What could be more exciting – personally and professionally – than being part of a "disruptive" business? Con
Reference
c90717da-5444-4d6e-a6f2-bd873b0acc3c
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
PagueVeloz
Remote working available
No
Description
Responsabilidades:Apoiar na definição de estratégias de precificação com base em análises de mercado, concorrência e rentabilidade;Realizar estudos de elasticidade de preço e impacto financeiro de alt
Reference
11a49d08-2908-4201-b578-983bc5355327
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
No
Description
Product Owner – Identity and Fraud PlatformWe're looking for a Product Owner to join our Identity and Fraud division, reporting to the Product Director for Platform and Partnerships. This role focuses
Reference
d5f1c7ac-6013-4ea9-a75e-ae9215234476
Expiry Date
01/01/0001