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Senior Program Manager

  1. United States
  2. Project Management
  3. Permanent
  4. Home
  5. Full Time
  6. $30,567 - $49,993

Reporting to the Senior Director, Product Operations, the Senior Manager for Program Management team will have the following responsibilities:

  • Experience leading complex, programs from initiation through delivery
  • Lead all aspects of diverse, very complex programs, working with business leaders to align strategies.
  • Lead the execution of change and scale through collaboration with product and engineering leaders.
  • Work with regional products and technology teams, partners, and regional heads to promote scale and acceleration FSD Products and solutioning
  • Service both internal and external clients
  • Manage forums for check-ins with product teams, partners, executive leadership, and strategic partners.
  • Scale the organization to ensure measurability, ongoing sustainability, and growth.
  • Partner with product, Engineering, Operations, Sales, Finance and Executive teams to create a symbiotic relationship and transparency.
  • Create a collaborative environment that fosters autonomy, transparency, mastery, innovation, and learning, promoting continuous improvement and driving the transition to making their product organization and outcome driven.
  • Anticipate and remove obstacles that slow down or prevent programs from delivering on their goals
  • Manage work with multiple delivery teams working across organizational boundaries to define roadmaps and program interdependencies using agile and traditional project management framework and methodologies
  • Lead Project and Program Managers to lead program deadlines and deliver products to market

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.


Experience and Skills

  • We require a BA/BS; it also requires an MS or MBA as a plus.
  • You have 8+ years of strong program management experience
  • You have experience as a Product Manager and roles in engineering
  • You can translate complex technical matters into terms understood by business professionals
  • High competency with multiple software programs, including SharePoint[CB1.1]), ServiceNow, JIRA, Confluence, SmartSheet and Wrike.[CB2.1]
  • You can work well in a, cross-regional/cultural, matrixed management environment
  • Articulate and build operating model for new functions and teams
  • Articulate and manage to important goals and use metrics to improve performance and provide data to support important decisions
  • Prepare realistic estimates of resource requirements (e.g., budget, headcount) needed to accomplish team goals
  • Balances urgent action, and resolving problems; hold company partners accountable
  • Implement short-term (tactical) and long term (strategic) plans
  • Experience framing, establishing, and implementing product and solution scaling plans
  • Ensure agreement across a range of different opinions and interests
  • Promote an appealing vision for the future, communicating high expectations, developing, and mentoring direct reports, and setting an example in one's own behavior

Additional Information

Benefits/Perks

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible schedule, ability to work remotely, hybrid, or in-office
  • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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