Head - Data Intelligence and Batch Operations

As the Head of Data Intelligence and Batch Operations, you will play a pivotal role in shaping the company’s data-driven strategies. You will lead a multidisciplinary team to design, develop, and deliver advanced data solutions, scalable automation processes, and innovative products. This role is ideal for a visionary leader with a deep understanding of data and a passion for driving data operations.

Key Responsibilities

Data intelligence

• Define and lead the full cycle of data quality, management, governance, and tools development
• Manage change management as data needs to evolve
• Develop relationships across the organization and serve as a data SME
• Manage data delivery operations for portfolio services
• Consult clients on use of bureau data and manage huge volumes of data
• Collaborate with data owners to facilitate data consumption
• Deal effectively with ambiguous and unstructured data
• Deliver insights based on data and recommend improvements based on outcomes
• Identify data enrichment gaps and augment with data
• Manage the team of data analysts to Identify, analyze and interpret patterns and trends in data sets
• Establish data quality metrics, detection/correction of data quality issues
• Oversee the creation of intelligent automation workflows to enhance efficiency and accuracy.
• Develop strategic initiatives and present best practices and key industry trends, including developing and deliveringnew and unique approaches to automation and digital.
• Responsibility for the optimization, standardization and upgrade automation technology and process control.
• Ensuring availability and a target-oriented flow of systems and processes.

Strategic Leadership

• Develop and execute a forward-thinking strategy for data intelligence, automation, and product engineering.
• Align team objectives with the company’s overall goals to deliver measurable value to stakeholders.

Team Management

• Build, mentor, and manage a high-performing team of data scientists, engineers, and automation specialists.
• Foster a culture of innovation, collaboration, and continuous improvement.

Stakeholder Engagement

• Collaborate with internal and external stakeholders to understand their data needs.
• Translate business requirements into technical solutions that drive results.
• Stay ahead of industry trends and emerging technologies.
• Evaluate and implement best-in-class tools, frameworks, and methodologies.

Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather and analyse data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and succeed, lenders lend more responsibly, and organisations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, experienced people and new ideas so we can help create a better tomorrow.

Required experience

• 12-15 Years + experience in data intelligence, automation, and/or product engineering, with at least 5 years in a leadership role.
• Proven expertise in data analytics, machine learning, and AI technologies.
• Hands on experience in cloud technologies
• Strong understanding of automation tools such as RPA, workflow management systems, and scripting languages.
• Experience in product development and lifecycle management, particularly for data-driven solutions.
• Excellent leadership, communication, and stakeholder management skills.
• Proficiency in programming languages (e.g., Python, Java, SQL) and data visualization tools (e.g., Tableau, Power BI).
• Expert knowledge of a broad range of analytical methodologies and their use in solving business problems
• Proven ability to shape and define large, complex solutions to meet client requirements
• Strong interpersonal skills and extensive experience of using these to influence internal and external stakeholders
• Broad knowledge of the Experian products and service suite.
• Strong presentational skills with the ability to influence a diverse range of stakeholders and large groups
• Advanced problem solving and analytical skills
• Strong commercial awareness and financial acumen Extensive consulting experience in the analytics space

Required Skills

• Stakeholder management at a very senior level (CXO & Market Managing Director level)
• Exec level communication skills with ability to make the complex simple in front of senior audiences
• Creates a brand for the product portfolio through personal presence and leadership
• Customer engagement skills to consult customers and deliver solutions
• Empathetic collaboration with a diverse set of senior leaders from different geographies
• Ability to facilitate and bring communities of interest together to achieve greater outcomes
• A broad and deep knowledge and understanding of how credit bureau scores and attributes work
• Hold industry certifications, accreditations or specialisations and willingness to maintain and broaden them

Experian Careers - Creating a better tomorrow together

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