Billing Administrator

As the Billing Administrator for Experian, you will compile, manage, and use billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will assist with ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include participating in teams responsible for creating end-user requirements for billing platform enhancements and billing workflow management process improvements.  You will report to the Billing Supervisor.

Main Responsibilities

• Complete new client setup and maintenance of existing accounts for invoicing purposes for clients.
• Collaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account maintenance, monthly billing processes, and ad hoc billing adjustments.
• Receive research and respond to incoming billing-related questions. Provide information, explain procedures, and facilitate a resolution.
• Lead efforts to create billing workflow tools designed to automate billing data gathering processes and increase billing process efficiency.
• Prepare and process billing-related documentation. Review documents for accuracy and completeness, and update information and evaluate against relevant policies.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

• Bachelor's degree is ideal, with Accounting/Finance concentration or equivalent educational background.
• 2+ years of billing/OTC experience.
• Advanced English level.
• Experience with MS Office and proficiency in Excel (can maintain complex spreadsheets) for this role.
• Work well with others in a team environment.
• Experience to interpret written client contracts.
• Oracle E-Business or ERP System experience – as an ideal.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.