Account Manager Mid Market
- Madrid
- Sales & Business Development
- Permanent
- Hybrid
- Full Time
We are looking for an Account Manager specialist in Data Quality and Marketing Intelligence solutions, combined with advanced analysis and modelling techniques, to achieve revenue targets through the retention and growth of customers, typically tier 3.
Responsibilities:
Achieve a total revenue target and a new business target.
Identify main contacts within existing accounts; cross selling and upselling accordingly.
Develop and maintain account plan to support revenue goals and objectives.
Build and implement an effective contact strategy.
Understand Experian's proposition. Have broad knowledge of the market we operate in and our competitors.
Forecast accurately and consistently on a monthly basis and effectively manage client debt.
Ensure all Indicators surrounding client contact, retention, and growth are met.
Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
Ensure that good client / consumer outcomes are at the centre of all operational activity.
Deliver great clients and consumers service and want to exceed client / consumer expectations.
Follow all regulatory requirements within role responsibility and escalate issues quickly.
Pro-actively identify risks and make recommendation to mitigate these.
Understand and follow specific regulatory obligations and company policies and procedures.
Understand and participate in Improve Performance ensuring stretching personal goals and personal development plan.
Comply with the Training and Competency requirements and complete required training in a timely manner
You will report to Head of Sales
Experian is a global data and technology company that creates opportunities for people and businesses around the world.
We help redefine lending practices, detect and prevent fraud, simplify healthcare, develop marketing solutions, and gain deeper insights into the automotive market—all through our unique combination of data, analytics, and software. We also support millions of individuals in achieving their financial goals and help them save time and money.
We operate across a wide range of markets, including financial services, healthcare, automotive, agribusiness, insurance, and many other industry sectors.
We invest in people and cutting-edge technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters is located in Dublin, Ireland.
Learn more at experianplc.com.
Degree in Business Administration, Marketing, Statistics, Mathematics or relevant field.
4+ years of experience.
Create, determination
Fluency in data, analytics and business process management
Commercial and negotiation skills
Benefits:
#LI-Hybrid
Private Health Care
Lunch bouchers
Our uniqueness lies in celebrating what makes us different.
Experian’s culture and people are key differentiators. We take our people agenda seriously and focus on what truly matters: Diversity, Equity & Inclusion (DEI), work-life balance, personal and professional development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering—and the list goes on.
Experian’s strong people-first approach has earned us recognition: we are proud to be certified as a Great Place to Work™ in 24 countries, and have been named among the FORTUNE Best Companies to Work For and Glassdoor Best Places to Work (with a global rating of 4.4 stars), to name just a few.
Take a look at #ExperianLife on social media or visit our careers site to see why.
Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a core part of our DNA and practices, and the diversity of our workforce drives our success. Everyone can thrive at Experian and bring their whole selves to work—regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age.
If you have a disability or special need that requires accommodation, please let us know as soon as possible.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
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