Technical Writer (Remote)
- United States
- Marketing and Communications
- Permanent
- Home
- Full Time
- $71,640 - $124,176
This vacancy has now expired. Please see similar roles below...
Experian Health is looking for a Technical Writer to join our dynamic Product team .You will report to Experian Health and play a critical part in shaping how we communicate complex, data-driven healthcare solutions to internal and external audiences. You'll collaborate across teams to create clear, accessible, and engaging documentation that empowers users and supports product success.
You'll have opportunity to:
- Create documentation that supports product migrations, updates, and launches—ensuring clarity, consistency, and compliance with Experian's brand and accessibility standards
- Translate complex technical concepts into user-friendly content, including user guides, FAQs, release notes, and internal process documentation
- Collaborate with product managers, engineers, and subject matter experts to gather information and agree on messaging
- Maintain and evolve documentation standards, templates, and style guides to ensure consistency across all content
- Support incident response by producing, accurate change communications and help content
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
- 4+ years' experience in technical writing, in software, healthcare, or data-focused environments
- Bachelor's degree in Technical Communication, Computer Science, English, or related field.
- 4+ years' experience creating documentation for diverse audiences, including both technical partners and non-technical partners
- 4+ years' experience with content management systems, version control tools, and documentation platforms (e.g., Confluence, Git, MadCap Flare, SharePoint)
- Familiarity with accessibility, inclusivity, and legal compliance in documentation
- Background in software development, engineering, or product management
- Knowledge of XML-based documentation tools and structured authoring
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote
This is a remote position.
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn moreRecommended Jobs
Salary
Location
New York, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
New York
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
Audigent, a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize address
Reference
e611b576-aff2-4079-9a51-f89187b0c969
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Costa Mesa
Role Type
Home
Salary Range
$115,747 - $208,344
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
Are you ready to help shape the future of sales at Experian? We are on an exciting journey to transform our business, and we need a visionary, Sales Strategy Manager to lead the way. Reporting into th
Reference
eec90318-4876-44fc-8018-1b5e01a3081d
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Not Applicable
Employment
Permanent
Location
United States
Role Type
Hybrid
Salary Range
$100,649 - $174,459
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
Yes
Description
Reporting to the Manager, Technical Operations, we are looking for a Technical Account Manager to join our team. This role is important for bridging the gap between technology and needs and combining
Reference
66870b23-ca0b-4567-af74-557b2c5f37c3
Expiry Date
01/01/0001
Salary
Location
Allen, United States
Experience Level
Not Applicable
Employment
Permanent
Location
Allen
Role Type
Hub
Salary Range
$30,576 - $45,448
Schedule
Full Time
Department
Customer Service
Brand
Experian
Remote working available
No
Description
The Mailroom Support Agent's primary function is to process specialty mail and detect any fraudulent activity. You will be paid $15/hour and will work onsite at our 701 Experian Parkway, Allen, TX off
Reference
bf5733de-5f42-41aa-8a07-5b409e4af26b
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Costa Mesa
Role Type
Home
Salary Range
$115,747 - $208,344
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
Yes
Description
We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing. We are looking for a Product Operations Manager to enhan
Reference
45c1f7c0-5491-4907-85f1-777a6b4d8005
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Not Applicable
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$176,036 - $316,865
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
Yes
Description
Reporting to the SVP, Software Engineering you will:Architecture LeadershipGuide the architecture vision for D2C platforms with a mobile-first and AI-native mindsetDefine roadmaps across mobile and we
Reference
3712b2b0-8b3d-46d2-95ea-791a32c09c7e
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Director
Employment
Permanent
Location
Costa Mesa
Role Type
Hybrid
Salary Range
$153,075 - $275,535
Schedule
Full Time
Department
Finance
Brand
Experian
Remote working available
Yes
Description
We are looking for an experienced, commercially knowledgeable and motivated achiever to join our dynamic procurement team in the United States. As the Director, Software Sourcing, you will oversee a p
Reference
5c0a2c2d-e83f-4b8d-801b-b7290f62f2be
Expiry Date
01/01/0001
Salary
Location
Allen, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Allen
Role Type
Home
Salary Range
$115,747 - $208,344
Schedule
Full Time
Department
Legal & Compliance
Brand
Experian
Remote working available
Yes
Description
OverviewWe are looking for a Senior Cyber Forensic Investigator to join our Cyber Fusion Centre. Our Cyber Fusion Center (CFC) uses the latest technology and trained security experts to detect and inv
Reference
7412907f-0175-492c-9429-580ef1e612d9
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Not Applicable
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$176,036 - $316,865
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
Yes
Description
Financial Services Division (FSD) Engineering team is looking for an Engineering leader that can excel in a non-traditional environment, working with the latest of the Cloud and Big Data analytics eco
Reference
3f8d4268-43de-4f53-842e-1ebf514d2a3e
Expiry Date
01/01/0001
Salary
Location
New York, United States
Experience Level
Not Applicable
Employment
Permanent
Location
New York
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
Grow assigned portfolio of partnerships within the Sell Side vertical at ExperianManage the Sell Side pipeline/forecast by understanding where your business is and what opportunities are up and coming
Reference
ac67e7be-56d0-46f6-8bc5-0c72a7a193c0
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Associate
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
You will oversee the sales and account management responsibility for commercial data sales for all of Experian's strategic clients in the financial services, payment and technology industries. You wil
Reference
a72d97e8-10db-4cc4-a727-acd6f51fc95b
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$100,649 - $174,459
Schedule
Full Time
Department
Data Management
Brand
Experian
Remote working available
Yes
Description
The Lead Data Management Specialist will support all processes within the Data Management department as a Subject Matter Expert. You will be the primary contact for team members and Data Furnishers, a
Reference
825687d0-26df-4e0d-98cd-129e1021b361
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Not Applicable
Employment
Permanent
Location
Costa Mesa
Role Type
Hybrid
Salary Range
$153,075 - $275,535
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
As a leader for inorganic growth of Experian's Financial Services & Data business, the Director, M&A will lead and deliver inorganic growth, expansion and continued market leadership of Experian's B2B
Reference
0f133ce1-9faa-4c60-924d-32d78c3f00e5
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Hybrid
Salary Range
$153,075 - $275,535
Schedule
Full Time
Department
Information Technology & Systems
Brand
Experian
Remote working available
Yes
Description
Experian Consumer Services (ECS) is looking for a dynamic and collaborative Senior Manager to lead the development of our next-generation B2B Digital Experience Platform (DXP). This role is important
Reference
c18166c6-d98b-4554-8833-5747e036cc26
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$80,237 - $139,077
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
Yes
Description
We are looking for an execution-oriented Product Manager to lead innovation and support for our automotive data and vehicle history solutions. You will blend traditional product management with produc
Reference
17f794b9-73a5-49f8-a2c8-3fe9893478a3
Expiry Date
01/01/0001
Salary
Location
Costa Mesa, United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Costa Mesa
Role Type
Home
Salary Range
$115,747 - $208,344
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
Yes
Description
As the world of work evolves, human capital management must keep pace. Employers have been looking for scalable, client-focused alternatives. In response, Experian has brought together the industry's
Reference
7e33c103-0985-41bd-ab3d-0eb6bbc1cd20
Expiry Date
01/01/0001