Technical Writer
- United States
- Product Management
- Permanent
- Hybrid
- Full Time
- $69,554 - $120,560
Reporting to the Director of Software Development, the Technical Writer role is a position in the Experian D2C Analytics team that supports writing and submitting analytics requirements for new projects and enhancements. A Technical Writer works with stakeholders across technology, product, analytics, quality assurance, and implementation teams to submit requirements that instruct delivery teams to send signals that track important customer behaviors on our website, mobile apps, and more.
Experience
- You have 2 or more years of professional work experience writing technical requirements/user stories.
- Bachelor's degree from an accredited college or university or equivalent experience.
- You have experience writing clear, easy-to-understand requirements for complex scenarios.
Main Responsibilities
- You will work with the Analytics team leads to define analytics requirements for new product features of Experian's consumer-facing websites and native mobile apps to meet reporting needs.
- Convert analytics requirements into user stories to submit to Technology teams.
- You will work with Technology teams to prioritize, groom, and clarify requirements.
- Provide User Acceptance Testing (UAT) of stories, validating that the stories' conditions have been met and that data is flowing into event tables as expected.
- Create and submit defects to Technology teams and work with them to resolve bugs.
- You will maintain statuses of projects in progress and ensure that analytics interests are on track.
Qualifications Qualifications
- Knowledgeable of Agile software development methodologies.
- Experience with enterprise analytics reporting and visualization tools.
- Experience with QA testing websites.
What you'll bring
Our Analytics team is focused on understanding strategic goals, relating goals to measurable KPIs, and delivering relevant insights that promote performance improvements. As a Technical Writer, you will be critical to ensuring that the Analytics team has the right data to report on performance and create predictive models You will collaborate with a tight-knit team to resolve the challenges of stakeholders across the business.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Qualifications
- You have 2 or more years of professional work experience writing technical requirements/user stories.
- Bachelor's degree from an accredited college or university or equivalent experience.
- You have experience writing clear, easy-to-understand requirements for complex scenarios.
- Knowledgeable of Agile software development methodologies.
- Experience with enterprise analytics reporting and visualization tools.
- Experience with QA testing websites.
Benefits/Perks
- Great compensation package & bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible schedule, ability to work remotely, hybrid, or in-office
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn moreRecommended Jobs
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Administration & Office Support
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de um(a) Analista de Planejamento Financeiro para integrar nossa equipe e garantir o controle eficiente dos custos e receitas da nossa área BU Agribusiness. O profissional será respon
Reference
3087edc0-b474-48e5-b336-653d90d22437
Expiry Date
01/01/0001
Salary
Location
São Carlos, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Carlo
Role Type
Hub
Schedule
Full Time
Department
Sales & Business Development
Brand
Serasa Experian
Remote working available
No
Description
Responsável pela resolução de problemas relatados pelos clientes em toda a sua jornada sempre no menor tempo possível. Será também um agente promotor de melhorias em processos internos que gerem maior
Reference
71ff7ce2-b0c1-4e28-842b-706eb8041953
Expiry Date
01/01/0001
Salary
Location
London, England
Experience Level
Mid-Senior Level
Employment
Permanent
Location
London
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
The Generative AI Centre of Expertise (GenAI CoE) at Experian exists to improve our products, our internal processes and our day-to-day work through GenAI and process automation. The team is a mix of
Reference
df4af991-779c-4625-88f4-dedeed1c2e9a
Expiry Date
01/01/0001
Salary
Location
North Sydney, Australia
Experience Level
Not Applicable
Employment
Permanent
Location
Sydney
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
Experian Marketing Services is a global leader in providing data-driven marketing solutions, and manage large and comprehensive databases containing geographic, demographic, lifestyle and attitudinal
Reference
b5538e51-3aaa-4fa0-85f4-c820d8849e47
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
$129,232 - $232,617
Schedule
Full Time
Department
Analytics
Brand
Experian
Remote working available
Yes
Description
OverviewExperian Innovation Lab is a research and development unit at Experian formed with the desire to work in collaboration with Experian's teams to enhance relationships with clients and acquire s
Reference
2ba6134a-6834-4f4d-9053-4b4cb8aa024a
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Hybrid
Salary Range
$148,617 - $267,510
Schedule
Full Time
Department
Analytics
Brand
Experian
Remote working available
Yes
Description
Job OverviewExperian Innovation Lab is a research and development unit at Experian formed with the desire to work in collaboration with Experian's departments to enhance relationships with clients and
Reference
0b7d6c6a-5811-4a22-afde-b64c47decb7f
Expiry Date
01/01/0001
Salary
Location
Heredia , Costa Rica
Experience Level
Not Applicable
Employment
Permanent
Location
Heredia
Role Type
Home
Schedule
Full Time
Department
Analytics
Brand
Experian
Remote working available
No
Description
What you'll be doingLeverage data from the warehouse to uncover insights into user behavior and identify opportunities to boost product engagement. Maintain and adapt Tableau dashboards to evolving b
Reference
343902bf-8dfb-40c8-a64a-7294e567e191
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Associate
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
The Sales Director drives revenue and new customer opportunities for Experian by meeting and exceeding assigned sales goals.Promote and sell company products through professional sales techniques and
Reference
6a471149-5b6c-42cb-a407-762b171eb5be
Expiry Date
01/01/0001
Salary
Location
New York, United States
Experience Level
Not Applicable
Employment
Permanent
Location
New York
Role Type
Hybrid
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
This Summer Internship Program offers hands-on experience in Sales, Marketing, and Curation, allowing interns to develop a broad understanding of the AdTech industry. You will work under the Sr. Direc
Reference
d2e034ae-b3be-4ede-ad96-717f00f09383
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Customer Service
Brand
Serasa Experian
Remote working available
No
Description
Atender os canais de atendimento: Chat, e-mail e voz.Atender, acolher e entender as necessidades do cliente com escuta ativa e empatia.Realizar atendimento B2B (Business to Business), garantindo a sat
Reference
0509e538-eac6-400d-a260-373e352a12b9
Expiry Date
01/01/0001
Salary
Location
United States
Experience Level
Mid-Senior Level
Employment
Permanent
Location
United States
Role Type
Home
Salary Range
See Pay Range
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
At Experian Health, our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, ide
Reference
f755b86b-5d23-4b33-a2f9-668ab4295df8
Expiry Date
01/01/0001
Salary
Location
Sofia, Bulgaria
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Sofia
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
What you'll do:We are looking for a Software Engineer with Python, who will report into Principal Software Engineer and will manage systems as we continue grow trajectory. Important for excelling in t
Reference
36879b8c-9df6-470a-a4f3-af23731b2d7c
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Home
Schedule
Full Time
Department
Analytics
Brand
Experian
Remote working available
No
Description
Job descriptionKey ResponsibilitiesAssist in Developing and Deploying Machine Learning Models: Support the development and deployment of machine learning models, including data preprocessing and perfo
Reference
fdf8f9cb-6c75-4454-b7c7-1a9858a309a1
Expiry Date
01/01/0001
Salary
Location
Blumenau, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Blumenau
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
Serasa Experian
Remote working available
No
Description
Estamos em busca de um Coordenador de Delivery Engineering para liderar a equipe de Engenharia focada em estratégia de entrega de software dentro da unidade de negócio de ECS. O candidato ideal terá u
Reference
30da3b53-1722-441e-bb79-a74518fc9414
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
We are seeking an experienced Engineering Lead with a robust technical background to join our CIS-UK Collections & Tracing domain.You will be #LI-hybrid based in Hyderabad and reporting to Director.Th
Reference
7968e979-4af6-4bc4-a358-4abdc07748cb
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
Job description Job Description:The Lead Software Engineer (.NET/Azure) is a hands-on, contributor position, responsible for creating solutions and architectures for high-volume, high-transaction appl
Reference
cb9f23a6-3a50-484d-9c73-cd686af080a5
Expiry Date
01/01/0001