Especialista de Produtos II - Product Management
- Sao Paulo
- Product Management
- Permanent
- Hybrid
- Full Time
Job description
Sobre a vaga
Buscamos um(a) Especialista de Produtos II para assumir a propriedade de um produto digital de dados e analytics. A posição combina visão de produto, condução do ciclo de vida de clientes e responsabilidade ponta a ponta sobre os resultados do produto.
É um nível de especialista sênior, equivalente a gerência em escopo e autonomia, sem responsabilidade por gestão direta de pessoas. A liderança é exercida por influência sobre squads técnicas, áreas parceiras e outras unidades de negócio.
Responsabilidades
• Atuar como principal responsável pelo produto, conduzindo visão, estratégia, roadmap e priorização.
• Realizar discovery contínuo: pesquisa de mercado, análise competitiva e mapeamento de casos de uso.
• Traduzir necessidades de negócio e de clientes em requisitos claros, trabalhando lado a lado com squads técnicas.
• Conduzir o ciclo de vida de clientes (onboarding, adoção e expansão), garantindo cronograma e qualidade da entrega.
• Coordenar equipes multidisciplinares (tecnologia, CX, suporte, comercial) em torno dos objetivos do produto.
• Responder por métricas e resultados do produto, incluindo aspectos comerciais e de monetização.
• Conduzir comunicação com stakeholders: treinamentos, apresentações executivas e alinhamento entre áreas.
• Apoiar análise de causa raiz de incidentes e estabelecer ações preventivas e melhorias de processo.
• Traduzir oportunidades de IA em experiências concretas que aumentem eficiência operacional e reduzam o tempo de análise e decisão
• Acompanhar riscos, dependências, governança e necessidades de aprovação relacionadas a features e use cases de IA.
Requisitos
• Experiência sólida em gestão de produtos digitais, idealmente em ambientes de dados, analytics ou tecnologia.
• Inglês avançado/fluente — capacidade de conduzir reuniões, apresentações e documentação em inglês.
• Capacidade comprovada de liderar projetos complexos com múltiplas áreas, sem autoridade hierárquica.
• Forte pensamento analítico e orientação a dados na tomada de decisão.
• Excelente comunicação, incluindo condução de treinamentos e apresentações para liderança.
• Perfil organizado, resiliente e ponderado sob pressão.
Diferenciais
• Vivência com produtos B2B e jornadas de cliente complexas.
• Familiaridade com temas de contratos, precificação e monetização de produto.
• Experiência conduzindo migrações ou evoluções de plataforma com base de clientes ativa.
• Experiência com produtos habilitados por IA/GenAI, especialmente em contextos com human-in-the-loop, explicabilidade e tomada de decisão assistida.
Qualifications
- Inglês avançado
- Produtos B2B
- IA/GENAI
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
A Serasa Experian é muito mais do que você imagina. Com o propósito de criar um futuro melhor, ampliando oportunidades para pessoas e empresas, no Brasil somos mais de 4 mil pessoas que atuam em diversos times e especialidades. Aqui, cada conhecimento e diversidade se complementa e você pode trabalhar no que mais ama, estamos comprometidos a construir uma cultura inclusiva e um ambiente no qual pessoas possam equilibrar a carreira com seus compromissos e interesses pessoais, prezando pelo bem-estar.
A gente se dedica muito em ser uma das melhores e mais inovadoras empresas para se trabalhar do país, possibilitando experiências e carreiras incríveis para nossas pessoas. Nossa forte abordagem de pessoas em primeiro lugar é reconhecida externamente por meio de diversas certificações de mercado: fomos premiados pelo Great Place To Work™ em 24 países e pela certificação internacional Top Employers, além de sermos reconhecidos como uma das melhores empresas para jovens profissionais e contarmos com uma avaliação de 4,6 no Glassdoor. Cada reconhecimento nos indica que estamos no caminho certo, proporcionando um ambiente de trabalho cada vez melhor para nossos talentos.
Experian Careers - Creating a better tomorrow together
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