UX Research, Design & Engineering Lead (Remote)

We're looking for someone to shape the user experience for our Agentic Service Catalog. You will combine user research, product design, and front-end engineering to help transform complex technology processes into intuitive, AI-powered experiences.

You'll work closely with users, product leaders, architects, and engineers to understand how work gets done today, identify opportunities for improvement, and design and build solutions that make technology easier to navigate and use.

You will report to the VP, Intelligent Automation & Data Platforms.

What You'll Do:

• Conduct user research to understand needs, challenges, and workflows.
• Design intuitive experiences that help users achieve outcomes with confidence.
• Create wireframes, prototypes, and scalable design patterns.
• Build production-ready front-end experiences using modern web technologies such as React and TypeScript.
• Partner across product, engineering, architecture, and business teams to deliver user-centered solutions.
• Use research, feedback, and data to continuously improve the experience.

• Bachelor's degree in Computer Science, or related field
• 5+ years of experience
• Demonstrated experience designing and delivering user experiences for complex software products, technical platforms, developer tools, enterprise workflows, or similarly sophisticated environments.
• Strong capability across user research and product design, including interviews, contextual inquiry, journey mapping, usability testing, prototyping, interaction design, and iterative validation.
• Understanding of complex technical workflows and translate them into intuitive experiences without concealing information users need to make informed decisions.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://myexperianbenefits.com/

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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