Transformation Coach and Change Manager

Reporting the Senior Project Manager, you will help teams adopt the Product Operating Model, navigate change and, build a communication strategy that fosters alignment and trust.

You have a way of coming alongside others, a passion to approach work better, change management expertise. You will connect with teams empathetically while driving forward momentum, ensuring that change is not just implemented, but embraced. You will be an coach, and program driver, helping teams operationalize transformation efforts and optimize business practices for lasting impact.

We ask that you can guide teams at different altitudes, see things in a different way, and activate transformation at scale—making complex change accessible, actionable, and sustainable.

Key Responsibilities

Transformation & Change Management

• Lead transformation programs, ensuring teams adopt the Product Operating Model.
• Apply change management strategies to drive adoption and sustain change.
• Identify risks, manage stakeholders, and develop practical tools and frameworks.
• Track success through KPIs and continuous improvement.

Coaching & Influence

• Guide teams through change with strategic coaching at scale.
• Lead and engage with curiosity and patience, ensuring adoption is effective.
• Facilitate workshops and training to support engagement.

Communication & Stakeholder Alignment

• Develop a communication strategy for agreement and transparency.
• Partner with leadership and teams to ensure smooth information flow.
• Create reports and presentations to build momentum.

Operational Excellence

• Help build scalable processes and playbooks to support transformation.
• Identify efficiencies and use data-driven insights for continuous improvement.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

• 5-7 years in program management, product operations, transformation, or change management.
• Hands-on experience with SVPG's Product Operating Model and coaching teams through its adoption.
• Hands-on experience working with Agile/
• Experience leading large-scale change initiatives and driving business transformation.
• You have expertise in communication strategy and stakeholder management.
• Certifications in Change Management, Agile, or Product Management.

Benefits/Perks

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remotely, hybrid, or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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