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Senior Bureau Executive

  1. Kuala Lumpur
  2. Customer Service
  3. Permanent
  4. Hybrid
  5. Full Time

Role Summary:

We are seeking a dynamic and motivated professional to join our Trade Bureau Data Acquisition team. This role is ideal for someone with relevant working experience who is passionate about data, enjoys engaging with clients, and thrives in a collaborative and fast-paced environment. You will play a key role in expanding our data contributor network and supporting strategic data partnerships.

 

What you’ll need to bring to the party

  • Strong interest in data, with the ability to assess and validate data accuracy.
  • Familiarity with accounting or loan systems such as SQL, AutoCount, or similar platforms will be an added advantage.
  • Experience or exposure to B2B/API integrations is an advantage.
  • Proficiency in both English and Chinese, with strong written and verbal communication skills.

 

What you’ll be doing 

  • Encourage and support more companies in contributing their payment data to enrich the platform.
  • Generate leads for data contribution and follow up with potential contributors.
  • Engage with customers via calls or meetings to provide training and clarify data contribution services
  • Promote data contribution services through events, talks, newsletters, and other marketing tools.
  • Identify and explore opportunities for Bureau data partnerships.
  • Collaborate with the IT team to ensure the timely delivery of projects and solutions.
  • Coordinate with internal operations teams to address and resolve client queries.

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.


Experience and Skills

More about you:

  • Bachelor’s degree in a relevant discipline with minimum 2 years of working experience in a related area such as credit and leasing.
  • Proficient in Microsoft Office applications (Excel, PowerPoint, Word)
  • Self‑motivated, well‑organized, and able to manage tasks independently while meeting deadlines.
  • Good interpersonal and communication skills to engage effectively with customers and internal stakeholders.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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