Sales Manager - Mumbai

Job description

What You’ll Do (Key Responsibilities)

1. Client Engagement & Adoption

• Travel to client locations, including hub and spoke setups, to engage with senior officials and key stakeholders.
• Drive awareness and understanding of Experian products and services.
• Conduct training sessions to ensure effective utilization of Experian reports and solutions.
• Support clients in maximizing value from Experian offerings.

2. Business Development & Sales

• Identify opportunities within the assigned  segment to expand product adoption.
• Promote Experian’s portfolio including Bureau Solutions, credit risk tools, fraud prevention, analytics, and decisioning systems.
• Contribute to revenue growth by increasing product usage among existing and new clients.

3. Client Relationship Management

• Build and maintain strong relationships with decision-makers across client organizations.
• Act as a trusted partner by understanding business needs and recommending relevant solutions.
• Support clients in addressing challenges related to risk management, compliance, and customer lifecycle management.

4. Solution Enablement & Support

• Deliver tailored presentations and training programs aligned with client requirements.
• Collaborate with internal teams (product, analytics, implementation) to ensure seamless delivery and support.
• Ensure high levels of customer satisfaction and engagement.

5. Market Insights & Feedback

• Capture client feedback and market insights to support product enhancements.
• Stay updated on industry trends within the BFSI and small business segments.
• Represent Experian in client interactions and industry forums when required.

6. Reporting & Performance Management

• Maintain accurate records of client interactions, training sessions, and adoption metrics.
• Track usage growth, client engagement, and overall performance indicators.
• Identify opportunities to improve processes and increase solution adoption.

Qualifications

• Qualifications MBA (preferred) Graduate

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. 

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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