Office Manager

• Ensure the operational excellence of the office daily & enhance operational procedures/guidelines to cultivate the employee experience.
• Organize culture initiatives, office socials & own company event operations.
• Manage relationships with landlord, current vendors, and source new vendors as applicable for all office operations, including coordination of services to maintain facilities, cleaning, maintenance, electrical & plumbing.
• Manage & distribute in/outgoing mail by processing timely for review with routine responses and requests.
• Assist in new hire onboarding process, including securing workstations, equipment, office supplies, access authorizations & business services, inventory, access, expenses, onboarding/offboarding.
• Maintains physical and virtual office records in accordance with internal & secure procedures.
• Address routine requests for information & escalate complex requests to the appropriate staff member.
• Track & verify budget expenses, reconcile invoices & authorize vendor payments.

This role is based in San Jose, CA. 

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

• 5+ years of experience in an office/administrative capacity.
• Strong business judgment, administrative, organizational & event planning skills.
• Excellent professional communicator with strong written & verbal communication & interpersonal skills, with an employee first mentality & ability to provide/receive constructive feedback in a way that cultivates trust and respect.
• Strong in operating office equipment & system tools.
• Proficient knowledge of HR practices & compliance.
• Proficient knowledge of basic principles of GAAP & vendor relations management.
• Must be able to work independently & collaborate with cross-functional teams; demonstrate proactive thinking, resourcefulness, solid problem-solving abilities & anticipate issues.
• Highly organized, analytical, and flexible with experience in prioritizing executive workflows, often applying and interpreting data to make decision— quick to pivot as needed with strong time management & sense of urgency.

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment, ability to work remote, hybrid or in-office.
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html.

At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.