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Expert RPA Administrator - IAM

  1. Heredia
  2. Information Technology & Systems
  3. Permanent
  4. Hybrid
  5. Full Time

Summary

The Expert RPA Administrator – IAM strengthens Experian's Identity & Access Management (IAM) function by standardizing workflows, driving automation adoption, and ensuring alignment with security policies and standards. This role leads to early engagement with teams, identifies automation opportunities, and promotes consistent intake processes that improve collaboration and delivery. You will also support automation skill development across the IAM organization. You will report to the Systems Security Supervisor.

Main Responsibilities

  • Lead automation initiatives that enhance efficiency, scalability, and security across lifecycle identity processes.
  • Lead, develop and deliver automation learning programs, including training and mentoring, to build team capabilities.
  • Maintain broad awareness of IAM operations and tools to support coordination, knowledge sharing, and integrated service delivery.
  • Promote process optimization and standardization to improve compliance with security policies and IAM best practices.
  • Manage a structured project intake model to allow early engagement, clear expectations, and delivery.
  • Facilitate communication between IAM and partner teams to maintain agreement on priorities, timelines and deliverables.

About Experian

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.


Experience and Skills

  • 4+ years implementing and maintaining automation solutions.
  • Ability to build cross-functional relationships and translate needs into process or automation improvements.
  • Experience managing structured engagement and intake processes.
  • Hands-on experience with scripting languages (including Python) and automation platforms with a focus on process optimization and the implementation of medium‑scale automation solutions using tools such as Automation Anywhere, Power Automate, BluePrism, Python or UIPath.
  • Experience designing and delivering automation-focused training to promote continuous improvement.
  • 4+ years in IT access security administration with a governance and operations focus.

Additional Information

  • Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

  • This is a fully remote job opportunity. #LI-Remote
  • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.