Director of Software Engineering

Job description

The Role

Reporting to the Sr. Director, Software Engineering, the Director of Software Engineering will lead multiple teams (and managers) building Experian's D2C platforms and consumer experiences. You will blend engineering leadership, platform strategy excellence with a mobile-first, AI-native mindset. You will scale people, platforms, and processes from Hyderabad while partnering with US stakeholders.

What You'll Do

Leadership & Strategy

• Promote the multi-year engineering strategy, OKRs, and investment roadmap for a domain within D2C business line, in consideration of product outcomes and business growth.
• Lead teams (managers, architects, engineers) across Hyderabad, establishing a practice of excellence, accountability, and inclusion.
• Manage headcount planning, hiring bar, vendor strategy, and budget; build a engineering leadership bench.
• Bridge the gap in the product and technology efforts between US and India teams within your domain
• Promote platformization and leverage—prioritize reusable frameworks, automation, and internal tooling to accelerate delivery across teams.
• Work with your counterparts in US while driving the OKRs (business and technology).

Architecture & Platform Direction

• Guide end-to-end architecture with emphasis on scalability, maintainability, and rapid experimentation.
• Champion modern patterns: micro frontends, server-driven UI (SDUI), BFF, serverless, API design, and AWS-native systems.
• Shape the platform owned by teams in Hyderabad while promoting the AI-first mindset and latest trends in agentic system design.

Delivery & Operational Excellence

• Establish engineering fundamentals: secure SDLC, reliability (SLOs), incident response, change management, and cost optimization.
• Ensure platforms meet stringent standards for security, privacy, and compliance; partner with cybersecurity, risk, and data governance.
• Set bar for code quality, architectural reviews, design docs, and measurable delivery cadences.
• Promote experimentation velocity with safe rollout strategies (feature flags, canaries, progressive delivery).
• Promote the mindset of using DORA metrics as one of the factors in recognizing trends in development

People, Culture & Enablement

• Mentor managers, staff/principal engineers, and architects; develop clear career paths and succession plans.
• Promote the hybrid and in-person collaboration in our Hyderabad office
• Promote the Product Operating Model, experimentation, discovery and rapid development
• Promote the Exponential Engineer initiative—scale AI-first engineering through reusable agents, prompt abstraction, and internal enablement platforms.
• Promote adoption of tools like GitHub Copilot, Cursor, Claude, and LLM-integrated workflows; measure impact on lead time and quality.

Collaboration & Influence

• Be a trusted partner to Product, Data, Design, Cybersecurity, and SRE to deliver cohesive consumer experiences.
• Coordinate with other D2C engineering leaders to align standards, reference architectures, and shared services.
• Communicate crisply with executives—present trade-offs, risk, and Return on investment; make the data-driven decisions.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Qualifications

• 15+ years in software engineering, including 5+ years leading managers and multi-team organization
• Build multi-year strategy, OKRs, budgets, and portfolio planning for consumer platforms (mobile & web), with clear delivery outcomes
• Expertise building and scaling engineering teams: hiring bar, succession planning, performance management, and leadership development for managers, staff/principal engineers, and architects
• Data-driven org leadership using outcome and flow metrics (e.g., availability/latency, DORA, quality, cost/unit economics) to drive continuous improvement
• Hybrid work environment in Hyderabad: Comfortable leading in a hybrid, not-remote setup with regular in-office presence; ability to collaborate across US and India time zones
• Platform strategy oversight for microservices, micro frontends/BFF, serverless, and AWS—able to review/approve architectures and set reference patterns (not just individual contribution).

Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Benefits

Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.

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Experian Careers - Creating a better tomorrow together

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