Data Analyst I

As a Business Data Analyst at Experian Consumer Services, you will play a critical role in identifying, designing, and implementing fraud detection strategies and alerts. You will investigate and resolve fraud-related issues with precision and efficiency, supporting both existing and new financial services products. This role requires a strong analytical mindset, a collaborative spirit, and a passion for protecting consumers through innovative risk mitigation. You will report to fraud and risk management.

• Drive and coordinate anti-fraud initiatives across complex programs to meet defined business goals and timelines.
• Execute daily responsibilities related to fraud risk mitigation and third-party vendor oversight.
• Conduct control reviews of business metrics and analyze external partner performance using KPIs and SLAs.
• Perform data analysis to validate risk strategies and recommend improvements.
• Collaborate with cross-functional teams on research, impact analysis, and issue remediation.
• Serve as a subject matter expert (SME) in fraud prevention and risk mitigation.
• Build and maintain strong relationships with internal and external partners to optimize fraud operations, tools, and policies.
• Track, trend, and analyze business metrics to drive actionable improvements.
• Support internal and external audits and due diligence efforts.

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Skilled in documentation, communication, and cross-team collaboration. Proven ability to manage multiple priorities and deliver high-quality results with urgency. Strong analytical skills for root cause analysis and solution development. Experienced in data analysis, performance metrics, and risk strategy validation, with bonus skills in SAS, SQL, Python, or similar tools. Knowledgeable in fraud prevention, process optimization, and regulatory compliance, with a track record in reducing risk and enhancing customer experience.

• Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.