Client Implementation Manager- Fixed Term Contract - Hybrid

12-Month Contract | Starting January 2026
Location: Melbourne or Sydney

We’re looking for a Client Implementation Manager to lead the migration of our clients to Experian’s updated product API services. This role is key to ensuring a smooth transition with minimal disruption and maximum value.

Work that matters - What you'll be doing

In this role, you’ll be the main point of contact for clients during their migration journey. You’ll work closely with their technical teams and our internal stakeholders to manage expectations and deliver high-quality outcomes.

Key responsibilities include:

• Leading end-to-end client migrations to our enhanced API platform.
• Collaborating with client teams to understand integration needs and support testing and validation.
• Translating technical requirements into clear, actionable plans.
• Coordinating internal teams across Product, Engineering, Sales, and Support.
• Managing project timelines, risks, and dependencies.
• Facilitating onboarding sessions and post-implementation reviews.
• Using client feedback to improve processes and enhance the experience.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We’re looking for someone with strong technical knowledge and excellent communication skills, who can manage complex projects and build trusted relationships.

More about you

• Solid understanding of API technologies, data integration and system interoperability.
• Experience managing multiple technical client migrations.
• Ability to communicate technical concepts to a range of stakeholders.
• Skills in project planning, risk management, and issue resolution.
• Experience coordinating enterprise testing and managing test environments.
• Confidence in managing expectations and navigating challenging conversations.
• Experience working with enterprise clients is highly regarded.
• Strong collaboration skills across cross-functional teams.
• A commitment to innovation, integrity, and inclusion.

Benefits/Perks:

• Novated Leasing & Salary Packaging
• Great compensation package and bonus / commission plan
• Core benefits including Experian shares discount and wellness program
• Flexible working environment, hybrid model
• Flexible time off including volunteer time off, personal leaves and paid holidays
• 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here