Account Manager

Experian Partner Solutions is looking for an Account Manager to strengthen, grow, and retain our client relationships. You will own a defined territory and be responsible for managing and expanding an existing portfolio of accounts. This role reports directly to the VP of Sales and plays a critical part in delivering revenue growth.

Main Responsibilities

• Develop strong relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems, and acting as the liaison between the client and internal departments.
• You are responsible for the management and servicing of existing customers including the development of accounts to improve profits.
• Manage key accounts and develop strategic account plans that drive retention and growth.
• Research client needs and determines how to bundle products to meet client requirements. Educate clients on relevant initiatives, product capabilities, and new solution opportunities.
• Generates new business within existing relationships by up-selling and cross-selling other product categories.
• You are also responsible for realizing the committed revenue targets.
• Retain accounts by negotiating contract renewals.
• Onboard new clients.
• Present additional Experian product offerings.
• Collect and present voice of customer feedback to product team for product improvement opportunities.
• Collaborate and team with peers, including internal and external partners.
• Perform additional projects as needed to support revenue targets.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

• Bachelor's Degree or equivalent professional experience
• 5+ years of experience in sales or account management.
• Strong B2B experience, preferably in a consultative or solutions‑focused environment.
• Experience navigating and resolving challenging customer situations with effective, customer‑centric solutions.
• Proven ability to manage C‑suite relationships and negotiate high‑value contracts.
• Exceptional communication skills with the ability to present to senior‑level stakeholders and lead strategic business discussions.
• Develop and execute account plans focused on retention, expansion, and long‑term partnership growth.
• Lead Business Reviews and ongoing strategic check‑ins to communicate performance, uncover needs, and identify expansion opportunities.
• Proficient using Salesforce or comparable CRM systems to manage pipeline and account activity.
• Ability to travel when needed.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.