Senior Group Operational Risk Manager (Strategy & Frameworks)

Why this role is important to us

Operational Risk is central to how we protect our business, our people, and our customers. You will sit within our Group Risk team and play a part in shaping the strategy and future direction of Operational Risk globally. You'll help embed risk practices, promote innovation, and ensure our frameworks are fit for purpose.

This role is a hybrid role based in Nottingham or London reporting into the Global Head of Operational Risk.

Work that matters – What you'll do

• Lead the development and evolution of our Operational Risk strategy and frameworks
• Oversee and maintain Group Operational Risk Policies and Standards (e.g., RCSA, Loss Events, Issues Management)
• Partner with global teams to embed risk practices and escalate concerns
• Promote innovation through the use of AI and new technologies to enhance risk reporting and insights
• Lead training and awareness programs to build risk capability across the organisation
• Collaborate with the Archer Centre of Excellence to enhance risk tooling and systems
• Produce high-quality executive-level risk reports and updates for senior leadership
• Ensure quality assurance and governance across all Operational Risk data

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

What you'll need to bring to the role & Experian

• Experience in Operational Risk within a second line of defence capacity
• Experience building, evolving, and operating industry-standard Risk Management Frameworks
• Stakeholder engagement skills advising at senior levels
• Communicational ability to simplify complex data
• A practical and balanced approach to applying technical risk knowledge
• A collaborative continuous improvement mindset
• A understanding of technology, systems, and the opportunities AI presents
• Experience working across cultures and global teams

More about you

• You're a strategic thinker who excels in a matrix organisation
• You're passionate about risk, technology, and driving meaningful change
• You bring curiosity, innovation, and a continuous improvement mindset
• You're ready to shape the future of Operational Risk, not just manage it

• Hybrid
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here