Sales Support Executive (AU Market)

Role Summary:

This role sits within Experian’s ANZ Sales Operations team and plays a critical part in supporting contract management, customer onboarding, and sales data integrity. You’ll work closely with internal teams and external stakeholders to ensure smooth processes, compliance, and exceptional customer experience.

What you’ll need to bring to the role & Experian

• Strong experience in sales administration and contract management.
• Familiarity with DocuSign workflows and CRM systems (Salesforce preferred).
• Excellent attention to detail and ability to manage multiple priorities.
• Strong communication skills for customer engagement and internal collaboration.
• Proactive mindset with a focus on process improvement and compliance.

Work that matters - What you’ll be doing

• Manage ANZ contract creation, renewals, and Docusign workflows.
• Oversee evergreen contracts, deposits, reconciliations, and “true-ups.”​
• Handle customer onboarding via Smart Sheets
• Support NPS/CX program activities.​
• Providing level 1 Support for Salesforce Support Queries
• Maintain data integrity by validating opportunity details and ensuring alignment with Sales Support Requests (SSRs).
• Perform credit checks, Sanctions checks and Industry Watchlist Checks
• Manage supplier-related admin tasks and RSQs

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

More About You:

• Possess 3 years+ of experience in sales operations or administration within a corporate environment.
• Strong organizational and analytical skills with experience in data management.
• Ability to work independently and as part of a team in a fast-paced setting.
• Knowledge of compliance and governance processes is a plus.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here