Desktop Engineer
- Heredia
- Information Technology & Systems
- Permanent
- Hybrid
- Full Time
Job description
As the Desktop Engineer, your primary responsibilities will include hand-on development, standardization, and management of desktop infrastructure including hardware, software, images, updates and drivers along with overseeing the desktop infrustructure. The Desktop Engineer must have a approach and will drive improvements to overall desktop infrastructure. This Desktop Engineer will take responsibility and ownership of the daily and long-term strategic management of software and technology-related hardware within the organization
RESPONSIBILITIES
- Develop and implement plans for desktop platform optimization and standardization.
- Manage SCCM and JAMF infrastructure, ensuring installation, configuration, and maintenance.
- Create application deployment objects for software.
- Communicate with support teams for issue resolution and workstation management.
- Provide 3rd level desktop platform support and coordinate with vendors for issue resolution and strategy development.
- Coordinate critical updates and support the Windows Servicing Model.
- Monitor SCCM and JAMF platform health, addressing issues and maintaining client health.
- Package, troubleshoot, and support application installations.
- Oversee operating system deployment, updates, and maintenance.
- Manage incident and service requests, resolving or reassigning.
- Collaborate with support teams to determine causes of issues.
- Provide technical assistance and support to clients.
- Use ITIL and change management processes.
- Troubleshoot SCCM and JAMF distribution point issues.
- Manage hardware and software assets, ensuring compliance with vendor contracts.
- Apply continuous improvement strategies for technology spending.
- Support IT infrastructure and finance projects.
- Direct help desk team members and provide frontline assistance for complex inquiries.
- Organize training for team members on best practices.
- Maintain records of help desk activities and present evaluations to management.
- Foster good working relationships within the help desk team.
- Develop strategies to address and prevent issues.
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team. You will report to TSC Help Desk Manager.
Qualifications
- 1+ years of experience with application imaging
- Motivated and lead a team to work occasionally requiring after hours emergency response
- Problem analysis and resolution
- Benefits/Perks:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn moreRecommended Jobs
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Customer Service
Brand
Serasa Experian
Remote working available
No
Description
Desenvolvimento e manutenção de APIs e aplicações Batch em Pyhton, utilizando base de dados MySQL e consumindo filas com Redis. Utilização de pytest para testes unitários, leitura de documentos PDF co
Reference
2cd8cb93-4ef1-4015-969b-64c59132dd36
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
Experian
Remote working available
No
Description
Key ResponsibilitiesYou will use appropriate tools, including holistic models of components and interoperability, to contribute to the development of infrastructure architectures in specific business
Reference
e1d0fa8e-6d7f-4ced-9278-fa65f88fb455
Expiry Date
01/01/0001
Salary
Location
Mumbai, India
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Mumbai
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
Experian
Remote working available
No
Description
What you’ll be doing (Job responsibilities for this role)Regulatory Compliance: Ensure compliance with relevant regulations and standards released by Reserve Bank of India (RBI)Vulnerability Managemen
Reference
e07d49b1-01cb-42b8-a3cf-0064847520ac
Expiry Date
01/01/0001
Salary
Location
Mumbai, India
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Mumbai
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
The Sales Specialist will be responsible fordriving product sales across Decisioning Software, Identity Verification & Fraud Solutions across all clients in the region. He/she will drive Presales thro
Reference
e4292e1a-66fa-4a15-9207-dd8d30e2f39a
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
Experian
Remote working available
No
Description
Experian Consumer Services – Careers That Define "What's the Next Big (Data) Thing" for Consumers?As the Senior ITIL Change/Problem Manager, you will be the subject matter expert for our growing engin
Reference
d17071d0-beb4-4051-a5a4-48fc6bbb5a6c
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
Experian
Remote working available
No
Description
You will be #LI-hybrid based in Hyderabad and reporting to your manager. This is individual contributor (Non-Managerial) role Key Responsibilities:Design, implement, and manage scalable and reliable i
Reference
f74764af-52b2-4aba-b038-34edf03affc3
Expiry Date
01/01/0001
Salary
Location
Mumbai, India
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Mumbai
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
The Sales Specialist will be responsible fordriving product sales across Decisioning Software, Identity Verification & Fraud Solutions across all clients in the region. He/she will drive Presales thro
Reference
2080dc79-1a44-479d-afd2-3386091ef196
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
We are looking for someone to lead our product development team. You must be a self-starter and not be afraid to roll-up their sleeves as a player-coach. You have customer support application experien
Reference
bcab0edb-60df-4750-bf51-69969afe3a32
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Legal & Compliance
Brand
Experian
Remote working available
No
Description
The Legal Manager role will support the Company in all legal matters including(a) Contract Negotiation & Drafting: Drafting, review and negotiation of various client and vendor contracts and other doc
Reference
de213a14-e2d8-4b25-bef3-6f159c0f3f71
Expiry Date
01/01/0001
Salary
Location
Southbank, Australia
Experience Level
Not Applicable
Employment
Permanent
Location
Southbank
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
No
Description
This role is necessary to our product's success by ensuring that our messaging is both compelling and consistent across all channels. You will support the Head of Product Success by blending industry-
Reference
952d69a7-83d5-494c-b0d4-06272071b4e7
Expiry Date
01/01/0001
Salary
Location
North Sydney, Australia
Experience Level
Not Applicable
Employment
Permanent
Location
Sydney
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
No
Description
This role is necessary to our product's success by ensuring that our messaging is both compelling and consistent across all channels. You will support the Head of Product Success by blending industry-
Reference
e42cae15-0d04-4716-bb8b-60b2bc51752a
Expiry Date
01/01/0001
Salary
Location
Lima, Peru
Experience Level
Not Applicable
Employment
Permanent
Location
Lima
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
Propósito del cargo:El cargo de Jefe Comercial tiene como propósito la ejecución y seguimiento de la estrategia comercial definida para la cartera asignada, así como consolidar un plan de relacionamie
Reference
3afda651-bb6f-43db-ac1e-9f08d77f3509
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
Yes
Description
Estamos em busca de um (a) SRE talentoso (a) e motivado (a) para se juntar à nossa equipe dinâmica. A fim de garantir a confiabilidade, disponibilidade e desempenho dos nossos sistemas e serviços. Atu
Reference
7b691afd-43da-455d-b8d8-c3d7d62b19d4
Expiry Date
01/01/0001
Salary
Location
Lima, Peru
Experience Level
Not Applicable
Employment
Permanent
Location
Lima
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
Propósito del cargo:Asegurar la satisfacción de los clientes con el fin de incrementar el posicionamiento de los productos en para pequeñas y medianas empresas de diferentes industrias. Responsabilida
Reference
d504a183-eff5-465a-a93e-908cdb6a5d8c
Expiry Date
01/01/0001
Salary
Location
Lima, Peru
Experience Level
Not Applicable
Employment
Permanent
Location
Lima
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
Proposito del cargo:El líder técnico es reponsable del análisis y diseño detallados, la construcción y entrega para pruebas de calidad y de usuario que permitan liberar los componentes de software cum
Reference
cb701895-1d00-46d7-ad1f-7ea651e5b81a
Expiry Date
01/01/0001
Salary
Location
Heredia , Costa Rica
Experience Level
Not Applicable
Employment
Permanent
Location
Heredia
Role Type
Home
Schedule
Full Time
Department
Product Development
Brand
Experian
Remote working available
No
Description
Job descriptionWe are looking for an experienced Staff DevOps Engineer – Cloud Automation III to join our team. You will have 5+ years of experience designing and implementing CI/CD pipelines, infrast
Reference
a09d0f0a-d3d8-4c1b-8444-e8bc37547151
Expiry Date
01/01/0001