Customer Service Executive
- Nottingham
- Customer Service
- Permanent
- Hybrid
- Full Time
Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction?
We are recruiting for a crucial Customer Service Advisor position within our Background Checking team, based in our Nottingham office.
Reporting into the Customer Service Manager, you will be part of an important team within Experian.
You will have experience in delivering excellent customer service skills, which you will use to support our clients and customers throughout their onboarding and employment screening journey.
You will support our clients and candidates through inbound telephone calls, live chat and email correspondence. Adopting a 'Right First Time' approach to all interactions.
We are offering the chance for you to build a career within the Customer Services sector, working within a friendly environment where you will learn new skills and be part of a high-performing team
- Previous Customer service experience
- Experience with Live chat
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn more
Recommended Jobs
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Roam
Schedule
Full Time
Department
Sales & Business Development
Brand
PagueVeloz
Remote working available
No
Description
Região: Natal/RNVenha fazer parte do time mais veloz desse Brasilzão com PagueVeloz by Serasa ExperianBuscamos uma mulher sênior, estratégica e influente, com domínio em adquirência e forte capacidade
Reference
0189cc8e-ec87-4989-99fe-4d23d75f3e02
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Analytics
Brand
Experian
Remote working available
Yes
Description
Descrição do trabalho Estamos com uma oportunidade em Analytics no time de Data Intelligence, sendo esta área responsável pela análise e estruturação de dados e desenvolvimento de novas features. Se v
Reference
692e4135-2e0e-4b11-ad96-c42b8921925d
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Analytics
Brand
Experian
Remote working available
Yes
Description
Descrição do trabalho Estamos com uma oportunidade em Analytics no time de Data Intelligence, sendo esta área responsável pela análise e estruturação de dados e desenvolvimento de novas features. Se v
Reference
c04863c1-d061-4869-abf2-29c8f8a5a2bc
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Technology
Brand
Serasa Experian
Remote working available
No
Description
Job description Desenvolvedor(a) Web Especialista Quais valores temos no time?No nosso time, buscamos cuidar das pessoas, garantir o desenvolvimento contínuo e a excelência técnica.Valorizamos as pess
Reference
a51d9e43-e2d8-4c67-a7ec-0d663e1cac49
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Technology
Brand
Serasa Experian
Remote working available
Yes
Description
Descrição do trabalho Descrição do emprego O Desenvolvedor Backend Java Sênior será responsável por desenvolver, evoluir e sustentar soluções backend utilizando Java, garantindo alta qualidade, escala
Reference
ef927f88-fd50-4256-ac77-99cdba6f80fa
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Technology
Brand
Serasa Experian
Remote working available
Yes
Description
Descrição do trabalho Job DescriptionEstamos à procura de um Engenheiro de Software Especialista com vasta e comprovada experiência para liderar e inspirar equipes de desenvolvimento de software. O pr
Reference
1cd3d9fa-2f0c-49f3-88db-e9bbc39f2a9c
Expiry Date
01/01/0001
Salary
Location
Recife, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Recife
Role Type
Hybrid
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
No
Description
Buscamos uma pessoa Analista SRE/DevSecOps Sênior para atuar na evolução, sustentação e segurança das nossas plataformas, apoiando squads de desenvolvimento na construção de ambientes mais confiáveis,
Reference
dc46b079-e997-4102-8d1c-0100b6cdfe03
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Human Resources
Brand
Experian
Remote working available
No
Description
We are looking for an experienced Senior Employee Relations Consultant to join our UKI HR team on a 14 month fixed term basis in our Nottingham office. As a Senior ER Consultant, you will partner with
Reference
49e60cad-764a-4c5d-aa2a-565736be3e65
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Human Resources
Brand
Experian
Remote working available
No
Description
Why this role is important to us At Experian, HR processes are fundamental to delivering a great employee experience, maintaining regulatory compliance, and supporting business growth. You will help i
Reference
9f2cbbf7-6483-4036-8b4a-fb8c0e918ca4
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Project Management
Brand
Experian
Remote working available
No
Description
Why this role is important to usAt Experian, we are transforming how risk and controls are managed through the intelligent use of data, automation, and AI. This role is critical in driving that transf
Reference
86bdaf89-a592-44af-be15-b935fe64c4f4
Expiry Date
01/01/0001
Salary
Location
London, England
Experience Level
Not Applicable
Employment
Permanent
Location
London
Role Type
Hybrid
Schedule
Full Time
Department
Marketing and Communications
Brand
Experian
Remote working available
No
Description
Why this role is important to usAt Experian Consumer Services, Identity Plus is central to helping customers protect their identity while unlocking financial opportunities. This role is important in d
Reference
94690c13-ed62-41de-be6e-11c47d44a7f2
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Legal & Compliance
Brand
Experian
Remote working available
No
Description
Why this role is important to us At Experian, controls and assurance are fundamental to maintaining trust with our clients, regulators, and partners. You will provide independent, insightful oversight
Reference
5995d6d8-f486-4e24-8f6b-3b55f094d89c
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Marketing and Communications
Brand
Experian
Remote working available
No
Description
Why this role is important to us This role is important in keeping our Social Impact strategy running across the UK & Ireland. We're looking for you to manage coordination and support operational deli
Reference
b245a066-be9c-4814-a1d4-2357a6a4ce62
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Legal & Compliance
Brand
Experian
Remote working available
No
Description
Why this role is important to usAt Experian, compliance is more than meeting regulatory requirements – it's about ensuring innovation, protecting consumers, and supporting responsible business growth.
Reference
1bd3d0d0-71c2-422c-b6a1-f0de795c7617
Expiry Date
01/01/0001
Salary
Location
London, England
Experience Level
Not Applicable
Employment
Permanent
Location
London
Role Type
Hybrid
Schedule
Full Time
Department
Technology
Brand
Experian
Remote working available
No
Description
We're looking for a mid-weight User Researcher to join our Product Design team at Experian. You'll be joining a small, growing User Research team, playing a key role in shaping the user experience acr
Reference
825d8f9c-2c99-4975-b210-2588eb55bf97
Expiry Date
01/01/0001
Salary
Location
London, England
Experience Level
Not Applicable
Employment
Permanent
Location
London
Role Type
Hybrid
Schedule
Full Time
Department
Administration & Office Support
Brand
Experian
Remote working available
No
Description
We are looking for an experienced Executive Assistant to support the Managing Director in EDQ and one of his direct reports.In this role, you will be providing high-level support to a senior leader wi
Reference
c8b38aad-6e2b-46c8-98e7-cad1577964ef
Expiry Date
01/01/0001
