Client Integration Specialist

Technical Integration Support Specialist – Passionate About People and Problem-Solving

Are you curious about working with web services and integrated solutions? Do you enjoy making a difference—both technically and personally? Then we might have the job for you.

At Experian, we’re looking for a new colleague who combines technical understanding with great energy and a genuine desire to help others. As a global leader in information solutions for businesses, we rely on you to ensure our customers get the best possible experience when integrating our products, helping them unlock the full value of our solutions.

You’ll join a strong, collaborative team based in Copenhagen, working closely with clients, product managers, developers, customer service, and more. You’ll quickly become an important part of our journey.

Your main role will be to support and resolve incoming customer requests, ranging from minor issues to more complex challenges that require in-depth troubleshooting, database analysis, or user acceptance testing. You’ll verify application changes or new builds before they go live.

What You’ll Be Doing:

· Provide technical support for our integrated solutions

· Advise and assist customers with product integration

· Support the Sales team with technical insights

· Follow up on integration projects to ensure smooth completion

· Participate in customer meetings—online and, when needed, on-site

· Ensure a seamless onboarding experience for clients

· Improve internal processes and documentation

· Contribute to product development initiatives, such as Proof of Concept (PoC) projects

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

What We’re Looking For:

A technical background, ideally including:

· Experience with web services (REST/JSON, SOAP/XML, etc.)

· Knowledge of databases and proficiency in SQL

· Comfort with navigating data structures and understanding API specifications

· Ability to explain technical concepts clearly and simply to both internal and external stakeholders

· A diplomatic, service-minded approach

· Fluency in Danish and English—both written and spoken

You don’t need to tick every box—what matters most is your willingness to learn, collaborate, and grow.

Proud to be a Worlds Best Workplace 2024

Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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