Senior Key Account Manager -Utilities&Telco-
- Madrid
- Sales & Business Development
- Permanent
- Hybrid
- Full Time
__jobinformationwidget.freetext.LocationText__
Madrid, Spain
As a Senior Key Account Manager, you will be responsible for managing and expanding a portfolio of strategic enterprise clients within the Utilities and Telco industries. You will act as a trusted advisor to senior stakeholders, identifying business challenges and positioning Experian's data, analytics, fraud prevention, and decisioning solutions to deliver measurable value.
This is a high-impact role requiring strong consultative selling skills, experience managing complex sales cycles, and the ability to engage C-level executives across large organizations.
Key Responsibilities
- Develop and execute strategic account plans for key Utilities and Telecommunications customers.
- Build and maintain relationships with senior decision-makers, including C-level executives, business leaders, risk teams, customer operations, and digital transformation stakeholders.
- Identify new business opportunities while driving growth within existing accounts.
- Lead complex, solution-based sales processes from opportunity identification through contract negotiation and closure.
- Collaborate with Pre-Sales, Product, Marketing, Delivery, and Customer Success teams to create compelling customer solutions.
- Understand customer challenges related to customer acquisition, credit risk, fraud prevention, collections, customer management, and digital transformation.
- Deliver accurate sales forecasting and pipeline management through CRM tools.
- Monitor market trends, regulatory developments, and competitive activities across the Utilities and Telecommunications sectors.
- Represent Experian at industry events, conferences, and client executive meetings.
- Achieve and exceed annual revenue and business growth targets.
- 8+ years of successful B2B enterprise sales or account management experience.
- Strong experience selling SaaS, software, analytics, data, information services, fraud, technology, or consulting solutions.
- Proven track record of managing and growing strategic enterprise accounts.
- Experience working with Utilities and/or Telecommunications customers in Spain.
- Demonstrated ability to close complex, multi-stakeholder sales opportunities.
- Experience engaging with C-level and senior business leaders.
Skills
- Consultative and value-based selling approach.
- Excellent negotiation and stakeholder management skills.
- Strong commercial acumen and strategic thinking.
- Ability to translate complex business challenges into data-driven solutions.
- Strong presentation and communication skills.
- Results-oriented mindset with a passion for building long-term customer relationships.
Education
- Bachelor's degree in Business, Economics, Engineering, Technology, or a related discipline.
- Master's degree or MBA is considered an advantage.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,000 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including food vouchers, health insurance, monthly flex allowance and internet coverage, Sharesave plan, Employee assistance program, and many other benefits!
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
Learn moreRecommended Jobs
Salary
Location
Sofia, Bulgaria
Experience Level
Not Applicable
Employment
Permanent
Location
Sofia
Role Type
Hybrid
Schedule
Full Time
Department
Project Management
Brand
Experian
Remote working available
No
Description
The Senior Operations Project Manager (Strategic Programs) leads and delivers strategic plans that support the Global Delivery Centers (GDC) Strategy and local Site strategic goals. You will combine p
Reference
06a3dd4f-912e-49b2-b2b2-b625954bc077
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Not Applicable
Employment
Permanent
Location
Hyderabad
Role Type
Hybrid
Schedule
Full Time
Department
Technology
Brand
Experian
Remote working available
No
Description
We are looking for an enthusiastic Senior Staff Engineer to work at the forefront of our cloud modernization, within our Credit & Verification Services.You will be part of a high-performance engineeri
Reference
398235e7-e255-4c98-a0a8-4735f9376734
Expiry Date
01/01/0001
Salary
Location
Cyberjaya, Malaysia
Experience Level
Mid-Senior Level
Employment
Contract
Location
Cyberjaya
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
Experian
Remote working available
No
Description
We are looking for an experienced Cloud Engineer to support and evolve a secure, scalable cloud environment powering mission-critical financial services applications across Australia and New Zealand.
Reference
7c975dae-9c83-4246-ade9-254b626d16d7
Expiry Date
01/01/0001
Salary
Location
Delhi, India
Experience Level
Not Applicable
Employment
Permanent
Location
Delhi
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
Yes
Description
Company DescriptionExperian unlocks the power of data to create opportunities for consumers, businesses and society. We gather and analyse data in ways others can't. We help individuals take financial
Reference
a9b38d70-7f1a-440e-ad54-61af26950fb3
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Product Development
Brand
Serasa Experian
Remote working available
Yes
Description
Estamos em busca de um Especialista Backend para atuar na unidade de Identidade e Fraude da Serasa Experian, dentro do time de Plataformas, com atuação transversal entre diferentes squads.A posição te
Reference
e4bbddd0-21af-452e-89d5-ea3f6ad3c7c3
Expiry Date
01/01/0001
Salary
Location
Heredia, Costa Rica
Experience Level
Not Applicable
Employment
Permanent
Location
Heredia
Role Type
Home
Schedule
Full Time
Department
Legal & Compliance
Brand
Experian
Remote working available
No
Description
Position Overview: The Experian Consumer Services (ECS) Business Governance team is looking for an, and organized Business Governance and Risk Analyst to join our team. This role is important to ensur
Reference
e3927837-7590-48d8-adf4-fb125b3d1301
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
No
Description
We are looking for an enthusiastic Product Owner to work within our Eligibility and Decisioning Business.This is a hybrid role aligned to SJP, in Nottingham.The Domain:As a member of the team, you wil
Reference
2dc0b2dc-6dc7-42cd-855c-d30c0c940b18
Expiry Date
01/01/0001
Salary
Location
Bogotá, Colombia
Experience Level
Not Applicable
Employment
Permanent
Location
Bogota
Role Type
Hybrid
Schedule
Full Time
Department
Product Management
Brand
Experian
Remote working available
No
Description
Propósito del cargo: Ser responsable integral de la experiencia y evolución del journey del cliente dentro del ecosistema MiDataCrédito, asegurando una experiencia fluida, consistente, simple y libre
Reference
c46c20ae-2771-46aa-927c-c59031b6559d
Expiry Date
01/01/0001
Salary
Location
Canada
Experience Level
Executive
Employment
Permanent
Location
Canada
Role Type
Hybrid
Schedule
Full Time
Department
Technology
Brand
Experian
Remote working available
Yes
Description
Reporting to the EVP Global Technology Operations, the Execution Strategy & Operational Delivery Leader, you will lead a team and you will implement strategic plans with discipline, transparency, and
Reference
6a588a09-7b02-463b-8aee-b8187ec99b17
Expiry Date
01/01/0001
Salary
Location
Nottingham, England
Experience Level
Not Applicable
Employment
Permanent
Location
Nottingham
Role Type
Hybrid
Schedule
Full Time
Department
Sales & Business Development
Brand
Experian
Remote working available
No
Description
We are looking for a Customer Retention Manager to join our Growth Markets – EBE Retention team within GTM. Reporting into the Sales Manager, you will take ownership of customers who are at risk, have
Reference
b2482d61-f913-430a-ab2e-1052e44e1e6b
Expiry Date
01/01/0001
Salary
Location
Cyberjaya, Malaysia
Experience Level
Mid-Senior Level
Employment
Permanent
Location
Cyberjaya
Role Type
Hybrid
Schedule
Full Time
Department
Data Management
Brand
Experian
Remote working available
No
Description
We're looking for an intermediate Data Scientist to join our Data Science team on a 12-month contract.The team works across established and emerging data products and analytical initiatives within Exp
Reference
cb3b14e9-3483-415e-b031-0ffb2edf8037
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Home
Schedule
Full Time
Department
Sales & Business Development
Brand
PagueVeloz
Remote working available
No
Description
Região: Região Metropolitana BH - Pampulha, Venda Nova, Vespasiano, Ribeirão das Neves, Santa Luzia, Sabará e/ou Lagoa SantaVenha fazer parte do time mais veloz desse Brasilzão com PagueVeloz by Seras
Reference
2716de76-f821-4770-9277-1c28dba73bb4
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Technology
Brand
PagueVeloz
Remote working available
No
Description
Missão do papelConstruir, integrar e sustentar as funcionalidades do motor de decisão, garantindo qualidade técnica, entregas dentro dos prazos estabelecidos e a evolução contínua da solução em produç
Reference
c67bc378-7754-47f7-8ce6-bf5573c13ce7
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Technology
Brand
PagueVeloz
Remote working available
No
Description
Missão do papelDesenvolver e sustentar a arquitetura do motor de decisão em tempo real, garantindo decisões transacionais seguras, de baixa latência e alta disponibilidade, desde a implementação até a
Reference
cfb65bf9-b249-4e05-9219-dab6b852c425
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Information Technology & Systems
Brand
PagueVeloz
Remote working available
No
Description
Liderar tecnicamente a arquitetura de decisão em tempo real: garantir que a camada de integração com os motores de risco responda dentro da janela de SLA da transação, sem abrir exposição entre o disp
Reference
72350299-d0a1-41c0-9fd2-23bcefb4c9c8
Expiry Date
01/01/0001
Salary
Location
São Paulo, Brazil
Experience Level
Not Applicable
Employment
Permanent
Location
Sao Paulo
Role Type
Hybrid
Schedule
Full Time
Department
Analytics
Brand
Serasa Experian
Remote working available
No
Description
Buscamos uma pessoa para atuar como Analista Sênior de Dados em Finanças, com papel relevante na gestão e evolução dos principais dados financeiros e comerciais que suportam a gestão do negócio.A posi
Reference
24f42e56-df28-440d-b1d6-86ed606bdf18
Expiry Date
01/01/0001