Senior Credit Controller

Job description

Role: Senior Credit Controller 

Reports into: Accounts Receivable Team Lead 

Expectations of a Senior Credit Controller 

1. Supporting the Leads in coordinating responses / getting inputs from other team members to ease the high level review by the Leads – especially those related to APAC countries, e.g. service catalogue 

1. Act as the process expert and is expected to also provide inputs/ be involved with inputs on process and control improvements e.g. identification of challenges / issues and suggestion for solutions. 

1. Have strong knowledge on general collection activities and be also another contact for other team members to consult with – escalation matrix, GL coding, fruitful notes, queries, payment promise.  

1. Able to lead on discussions with stakeholders where decisions/ approvals are not required. 

1. Control and compliance – e.g. walkthrough the collection process with auditors if the need arise 

1. Handling of strategic/ sensitive clients. 

1. Plan coordinate and drive testing for new CRs.  

1. Migration projects e.g. what could be the challenges or important areas that we need to consider before the project goes live.  

1. Strong technical knowledge on Microsoft.  

1. Assist the Leads in reporting if needed.  

1. Train new joiners. 

1. Clear development plan that provides continuity and successor plan for team lead roles. 

1. Be a contributor to any Ad-hoc GFS/ regional/ global projects. 

1. Lean Six Sigma development plan and roadmap to Green belt. 

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Qualifications

• Finance
• Order to Cash
• Collections
• Account Receivables

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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