Product Manager

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

Job Description:

Experian's direct-to-consumer (D2C) team is seeking a talented Product Manager to own integration and product management for a unified experimentation platform that delivers customer-level holdouts and trustworthy measurement and experimentation across consumer touchpoints including but not limited to in-product, in e-mail, and call center. This role is critical to enabling ECS teams to validate product, marketing, and model changes with scientific rigor while making experimentation easy to adopt at scale.

As the Product Manager for the Experimentation Platform, you will own the roadmap, discovery, and delivery of the platform. You'll capture and prioritize use cases, partner with engineering as the product owner, and work cross-functionally with product teams, analytics, CRM, ML, and stakeholder groups including Legal, Privacy, Finance, and Product Ops. You'll combine systems thinking (SDKs, proxies, data contracts, identity management) with a pragmatic, evidence-first approach to deliver a platform that drives better decisions and growth.

Role and Responsibilities

• Own the roadmap and backlog for the experimentation platform: global + feature holdouts, persistent assignments, mutual exclusion/layers, governance, SDK rollout and enhancements.
• Drive platform discovery; prioritize use cases, define success metrics, validate latency, enforce analysis.
• Partner with engineering teams (web, iOS/Android, CRM, data) to ship platform capabilities iteratively, starting with MVP and improving through adoption.
• Establish data contracts, metrics repository, and dashboards for LTV, MAU, login frequency, and long-horizon impact tracking.
• Define evaluation paths (SDK, proxy/relay, offline), ensuring safe and reliable assignment across channels.
• Consult with Legal, Privacy, InfoSec, and Finance to ensure compliance, auditability, and cost transparency.
• Build adoption playbooks, documentation, and "golden paths" that make it possible for product teams to safely launch an experiment in under an hour.
• Input into setting up a light governance to approve global holdouts, resolve conflicts, and monitor guardrails.
• Input into setting up a best method to share experiment learnings and ROI, demonstrating how platform adoption improves consumer and business outcomes.
• Work cross-functionally across different time zones to obtain stakeholder requirements
• You must also be able to articulate your goals and understand how to measure and interpret results

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

• Bachelor's degree in Engineer, Business/Marketing, or a technical field preferred.

• 3–5 years of product management experience, ideally in platform, data, or experimentation-related products

• Strong analytical mindset with hands-on experience using data to define and measure success

• Strong systems thinking understands SDKs, proxies/relays, caching/TTLs, and data contracts.

• Proven experience with Agile processes and writing detailed user stories, use cases, and edge scenarios.

• Strong stakeholder management skills: able to align engineers, data scientists, CRM leads, product managers, and compliance teams.

• Excellent written and verbal communication skills; able to articulate complex technical systems in simple terms.

• Track record of shipping consumer-facing features at scale.

• Preferred Qualifications

• Experience working with globally distributed engineering teams, particularly in a co-located model.

• Background in subscription products, financial wellness, or regulated environments is a plus.

• Hands-on knowledge off experimentation/feature flag tools (Data Dog Eppo, LaunchDarkly, Optimizely, Harness Split.IO).

• Strong change-management skills: experience driving platform adoption and building training, documentation, and governance processes.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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