Product Launch Manager
- Sofia
- Product Management
- Permanent
- Hybrid
- Full Time
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Sofia, Bulgaria
You will support the successful preparation and coordination of new products, features, and capabilities through effective cross-functional coordination, stakeholder management, and operational planning.
You excel at bringing clarity to complex initiatives, proactively identifying risks and dependencies, supporting stakeholder alignment, and coordinating execution against agreed launch plans.
You are a natural communicator, critical thinker, and problem solver who can navigate ambiguity and ensure the team is equipped for successful product adoption and operational readiness work effectively within a complex environment and support teams in achieving product adoption and operational readiness.
You will report to the Head of Product Operations.
What you will do:
You will coordinate and help execute the product launch process across assigned products, features, and capabilities, identifying opportunities for improvement
Coordinate launch planning activities, working with relevant stakeholders to define and track milestones, dependencies, risks, and deliverables
Coordinate cross-functional launch readiness reviews, track agreed actions, and follow up with participating teams
You will monitor launch progress, Maintain launch documentation and final deliverables repositories, identify potential blockers, and work with relevant partners to address or escalate issues that may impact launch success
You will partner with Product Management, Delivery, Support, Sales, Marketing, Customer Success, Enablement, and Operations teams to identify and complete readiness requirements
Identify risks, dependencies, process gaps, and operational challenges, and support the development and tracking of mitigation actions
Build relationships with key stakeholders and cross-functional teams to support agreement, transparency, and collaboration
You will be an important coordination point for teams involved in assigned launch and readiness activities
Use data, stakeholder feedback, and lessons learned to recommend improvements to operational efficiency and scalability
Use appropriate AI capabilities and tools, where suitable, to support efficient delivery and execution of launch activities
What you will bring:
3+ years of experience in Product Operations, Program Management, Business Operations, Product Management, or related fields in the software industry, involved in developing or releasing new products
Experience coordinating cross-functional initiatives from planning through execution
Familiarity with product lifecycle management and go-to-market processes
Good commercial awareness and an understanding of business cases supporting new product or proposition initiatives
We consider as an advantage if you also have:
Good insight into software product development processes, including Waterfall and Agile methodologies
Familiarity with AI-enabled tools and their application to operational processes
Qualifications:
Product Lifecycle
Stakeholder Management
Project Management
Risk Management
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
What you will get:
Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
Opportunity for Flexible working hours and Home Office.
Our uniqueness is that we celebrate yours. Experian's culture is people-first, inclusive, and purpose-driven. It is also multi-award-winning. Having been recognized as one of the World's Best Workplaces™ 2025, it was listed in Fortune's Global Top 25. Additionally, it is a Great Place To Work™ in 26 countries, to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
This is a hybrid model job role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
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