Mitarbeiter IT-Support mit anteiligem Homeoffice (m/w/d)
- Erfurt
- Information Technology & Systems
- Permanent
- Hybrid
- Full Time
This vacancy has now expired. Please see similar roles below...
Was du bei uns machst:
- Für unsere Kunden bist du die erste Anlaufstelle: Nimmst Supportanfragen an, berätst zu Produkten- und Anwendungen und bearbeitest Reklamationen
- Tickets stufst du ein, priorisierst diese und löst sie größtenteils eigenständig
- Dabei arbeitest du eng mit den anderen Bereichen zusammen
- Unser Monitoring behältst du im Auge und ermöglichst so ein schnelles Eingreifen bei Statusänderungen
- Zudem überwachst du unser Frühwarnsystem zur Erkennung von Systemstörungen
Experian ermöglicht Einzelpersonen einen besseren Zugang zu Finanzdienstleistungen. Wir helfen Unternehmen dabei, intelligentere Entscheidungen zu treffen, verantwortungsbewusster Kredite zu vergeben und sich und ihre Kunden vor Identitätsbetrug und Kriminalität zu schützen. Wir investieren in unsere talentierten Mitarbeiter und neue, fortschrittliche Technologien, um die Kraft der Daten zu nutzen und Innovationen voranzutreiben. Wir beschäftigen 22.500 Mitarbeiter in 32 Ländern und sind ein FTSE 100-Unternehmen, das an der Londoner Börse (EXPN) notiert ist.
Die 3C Deutschland GmbH ist unsere 100%ige Tochtergesellschaft und beschäftigt sich hauptsächlich mit der Prüfung und Digitalisierung von Schadensfällen im Auftrag von Versicherungen. Unser Support-Team besteht aus 5 sympathischen Kolleginnen und Kollegen. Größtenteils koordinieren wir uns aus dem Homeoffice, hierbei arbeiten wir eng zusammen und unterstützen uns gegenseitig. Einmal monatlich treffen wir uns zu einer gemeinsamen Bürowoche, in der wir den persönlichen Austausch genießen und auch immer ein Teamevent stattfindet.
Was wir dir bieten:
- Flexible Arbeitszeiten mit bis zu 80% Homeofficeanteil, Überstunden werden mit Freizeit ausgeglichen
- Arbeite wo andere Urlaub machen: 30 Tage Workation pro Jahr möglich
- Arbeite mit modernsten Tools auf einem Windows 11 Notebook mit 2 Monitoren
- Entfalte dich durch die individuelle Förderung deiner persönlichen Entwicklung, auch dein Gehalt ist bei uns jährlich ein Thema
- Ansprechende Bürogebäude in Heilbronn und Erfurt mit Kicker, Tischtennisplatte und Dartscheibe
- Teilhabe am Unternehmens-Erfolg durch Aktienpakete
- Plus: 30 Tage Urlaub, Events wie Sommer- und Weihnachtsfeiern, Jobrad, Getränke- und Kaffeeflat in den Büros, Corporate Benefits, Geburtstagsüberraschung, und vieles mehr
Unsere Einzigartigkeit ist, dass wir Ihre feiern. Die Kultur und die Mitarbeiter von Experian sind wesentliche Unterscheidungsmerkmale. Wir nehmen die Agenda unserer Mitarbeiter sehr ernst und konzentrieren uns auf das Wesentliche; DEI, Work-Life-Balance, Entwicklung, Authentizität, Engagement, Zusammenarbeit, Wohlbefinden, Belohnung und Anerkennung, Freiwilligenarbeit ... die Liste geht weiter. Der „People First“-Ansatz von Experian ist preisgekrönt; Great Place To Work™ in 24 Ländern, FORTUNE Best Companies to work und Glassdoor Best Places to Work (weltweit 4,4 Sterne), um nur einige zu nennen. Schauen Sie sich Experian Life in den sozialen Netzwerken oder auf unserer Karriereseite an, um zu verstehen, warum. Experian ist stolz darauf, ein Arbeitgeber zu sein, der sich für Chancengleichheit und positive Maßnahmen einsetzt. Innovation ist ein entscheidender Teil der DNA und Praktiken von Experian, und unsere vielfältige Belegschaft treibt unseren Erfolg voran. Bei Experian kann jeder erfolgreich sein und sein ganzes Selbst bei der Arbeit einbringen, unabhängig von Geschlecht, ethnischer Zugehörigkeit, Religion, Hautfarbe, Sexualität, körperlichen Fähigkeiten oder Alter. Wenn Sie eine Behinderung oder einen besonderen Bedarf haben, der eine Unterbringung erfordert, teilen Sie uns dies bitte frühestmöglich mit.
Möchtest du noch mehr erfahren? Dann klingele doch einfach bei Jonathan (Teamleiter) unter der Rufnummer +49 7131 79786 6710 durch oder melde dich per Mail via jonathan.schlegel@experian.com.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
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