Consultancy Analyst I
- Heredia
- Customer Service
- Permanent
- Home
- Full Time
Job description
- Ascend Marketing, ADS Marketing, PS1, PQ1 technical BA.
- I&D focal point BA for on-time onboarding of clients to Ascend Marketing, ADS Marketing and other Ascend products
- Participate in end-to-end workflow design sessions with Ascend teams and I&D/AIT teammates Job Description
- You will perform detailed business and systems analysis, document functional and non-functional requirements in the form of user stories in Jira/Confluence.
- You can work with Product Manages / Owners and Delivery Manager to prioritise the product backlog items and identify critical components necessary to define a Minimum Viable Product.
- Ensure that all product and project documentation are complete and fully handed over to Operations and support service acceptance activities.
- Engage with the relevant partners to gather our requirements and translate these into epics and stories on the product backlog.
- Follow all company and regulatory policies and ensure information is handled securely.
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team. You will report to Client Services Manager Sr.
Qualifications
- You are comfortable in leading real time client project overviews & Demo Training
- You work independently and as part of a team, taking the initiative.
- You have experience working in an agile environment, documenting requirements in the form of user stories.
- You have experience working with Product Manager / Owners to prioritize the product backlog items and identify critical components necessary to define a Minimum Viable Product.
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
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