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Client Due Diligence (CDD) Administrator

  1. Customer Service
  2. Permanent
  3. Hybrid
  4. Full Time
  5. Stellenbosch

Why this role is critical to us

We take pride in providing the best service to our clients. Client Due Diligence Agent performs checks on our new and existing clients. It is critical that we approach this with the utmost of focus and attention. It is important to understand the different checks to mitigate any potential risks for our company.

What you’ll need to bring to the party

•       Attention to detail.

•       Focus driven.

•       Target Driven

•     Professional Expertise.

•     Effective Communication.

•     Constructive Teamwork.

•     Self-Development.

•       Willing to take initiative.

 

What you’ll be doing

 You will be conducting client due diligence by doing the following:

·         Vetting new and existing clients, assist with the onboarding process. 

·         Ensure all paperwork is checked and correct.

·         Understanding and following the requirements as set out in our Standard Operating Procedure.

·         To assist key stakeholders by performing the necessary tasks and providing essential insights. 

·         Continuous communications with stakeholders.

·         Assisting with batch requests

 


About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.


Experience and Skills

 

  • Grade 12
  • Customer Service-related certification will be advantageous

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here