Analyst
- Hyderabad
- Customer Service
- Permanent
- Hybrid
- Full Time
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Hyderabad, India
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- The Data Automation Team supports multiple processes in collaboration with the AR & Billing team in their goal of provisioning the Experian products to end clients right first time.
- The Data Automation Team must ensure accurate completion of the assigned tasks related to account setup and follow up amendments, pricing application or additional changes that can be required, invoice and credit notes documents creation and Third-party portal invoice upload, in the respective platforms used by the AR & Billing team to provide the service agreements.
- Principle responsibilities Service and Billing Opening new accounts and setting the customer up in RPM, Permissions, Mainframe, Oracle, RDE and multiple billing and product platforms manually or using existing automated solution
- Main invoices and credit notes Loading cyclic invoicing and other billing files into the billing system Actioning account amendments to pricing, customer name/address/branch
- Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly. Actioning account closures in the RPM, Permissions, Mainframe, and product platforms Third party portal Invoice loading into client websites.
- Use dashboarding and ERP tools to make accurate invoice delivery using third party client portal. Data automation Process improvement measures for billing and portal-based invoice delivery as part of future projects
Required main skills (functional / technical) Flexibility.
- Identify process and report improvements that improve quality of deliverables
- Participate in any Regional or Global projects
- Ensure excellent and data quality in the systems
- Support the assigned project (Acquisitions and Mergers, Divestment - when required)
- Undertake special assignments, ad hoc functions, and other responsibilities as and when requested by the line manage
- You will be reporting to a Senior Manager or a Director
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
- You are required to have 2+ years of experience in data management
- Knowledge of dashboarding/data management tools
- Able to work on own initiative and prioritize daily workload.
- Proficient in Microsoft Word and Excel
Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Benefits
Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
#LI-Onsite
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Explore Experian's award winning 'people first' culture.
Being part of Experian is exciting. Every day brings new challenges, new opportunities, new ways for us to do what we do best: using our innovative technologies and data to work in new and surprising ways. All brought together in a single thought: Discover the Unexpected.
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