Analista de Qualidade de Chatbot Pleno - Foco em GenAI
- Sao Paulo
- Analytics
- Permanent
- Hybrid
- Full Time
Buscamos profissional para atuar com garantia de qualidade em soluções de chatbot, responsável por:
- Criar e executar testes funcionais e automatizados
- Validar fluxos conversacionais e comportamento de bots em diferentes canais
- Colaborar com times de desenvolvimento produto e design para garantir entregas com qualidade
- Registrar e acompanhar bugs e melhorias
- Participar de testes de regressão integração e performance
- Realizar análises de dados relacionadas ao bot
A Serasa Experian é a primeira e a maior Datatech do Brasil. Líder em soluções de inteligência para análise de riscos e oportunidades, com foco nas jornadas de crédito, autenticação e prevenção à fraude. Com tecnologia de ponta, inovação e os melhores talentos, transforma a incerteza do risco na melhor decisão, ajudando pessoas a realizarem seus sonhos e empresas de todos os portes e segmentos a prosperarem.
Temos 22.000 pessoas operando em 32 países e a cada dia estamos investindo em novas tecnologias, profissionais talentosos e inovação para ajudar todos os clientes a maximizarem cada oportunidade. Com sede corporativa em Dublin, Irlanda, a Experian está listada na Bolsa de Valores de Londres (EXPN) e compõe o índice FTSE 100.
- Experiência com testes de software, incluindo testes manuais e automatizados
- Conhecimento em APIs REST e ferramentas de versionamento como Git
- Experiência com plataformas de chatbot como Amazon Lex ou similares
- Experiência com testes de NLP/NLU e validação de intents/entities
- Capacidade de liderar iniciativas de QA, incluindo planejamento de testes, execução e análise de resultados
- Experiência em testes de performance, segurança e usabilidade
- Habilidade para identificar e implementar melhorias nos processos de QA e automação
- Conhecimento de SQL ou Python para análise de dados
A Serasa Experian é muito mais do que você imagina. Com o propósito de criar um futuro melhor, ampliando oportunidades para pessoas e empresas, no Brasil somos mais de 4 mil pessoas que atuam em diversos times e especialidades. Aqui, cada conhecimento e diversidade se complementa e você pode trabalhar no que mais ama, estamos comprometidos a construir uma cultura inclusiva e um ambiente no qual pessoas possam equilibrar a carreira com seus compromissos e interesses pessoais, prezando pelo bem-estar.
A gente se dedica muito em ser uma das melhores e mais inovadoras empresas para se trabalhar do país, possibilitando experiências e carreiras incríveis para nossas pessoas. Nossa forte abordagem de pessoas em primeiro lugar é reconhecida externamente por meio de diversas certificações de mercado: fomos premiados pelo Great Place To Work™ em 24 países e pela certificação internacional Top Employers, além de sermos reconhecidos como uma das melhores empresas para jovens profissionais e contarmos com uma avaliação de 4,6 no Glassdoor. Cada reconhecimento nos indica que estamos no caminho certo, proporcionando um ambiente de trabalho cada vez melhor para nossos talentos.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
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Prepare-se para explorar aqui na Serasa Experian uma jornada em tecnologia cheia de descoberta.
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