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Here’s What Life Is Like Inside
Our Cyber Security Department

A longtime employee explains how Experian stays fresh in the world of big data. 


Josh Ryan

Experian North America is committed to protecting and managing the credit files of over 220 million of our consumers. This is not a responsibility we take lightly; in fact, we invested in businesses and processes that enable us to have the highest quality and up-to-date data for our consumers. In order to provide the highest quality service to our consumers, we only hire the best and the brightest in our Cyber Security Department.

Kenn Johnson is an Interim Manager of Cyber Security Engineering, and has been a member of the Experian family for over nine years. He explains his beginnings at Experian as a time he was given a unique opportunity to build a new team called Cyber Security Engineering. Kenn and his team had the opportunity to create new security measures and fix vulnerabilities in the system before they could ever become a threat. Kenn is the type of person who loves a challenge, and is motivated to create real change through solving interesting technological puzzles. See why Kenn has been loyal to Experian for almost a decade:

What do you like most about your job?

I personally enjoy working with a variety of application and technical experts in trouble-shooting and figuring out why something failed, and/or working with the same caliber of colleagues to implement real-world solutions to ensure that we have a solid environment that is sustainable and meets the needs of the business.

What skills do you bring that you believe sets you apart? 

One of the skills that I believe I have is the ability to identify talent to build a talented team that works well together to complement strengths and compensate for weaknesses. I also think that I have the ability to rationally look at a situation and identify the real issue while ignoring some of the noise that tends to come along when something is broken and there is no quick and easy fix. Being able to get to the root cause quickly saves time and money.

What does it mean to you to be part of a team?

Team involves more than just being in the same department or group. It means really supporting my colleagues both locally and abroad in helping to understand root causes, sharing knowledge and lessons learned, while managing projects and Business As Usual (BAU) work.  Team also means taking time to recognize the talents and abilities of your colleagues, and making sure that they get credit both privately and publicly for their contributions to Experian’s success.

How have you been able to gain knowledge from the talented people around you?

I ask a ton of questions. I absolutely love learning from my peers, colleagues, and superiors. The AD team, Networking teams, and GSOC teams have been the ones that I owe much gratitude to in helping me gain more knowledge.

What are the benefits of working at Experian?

Diversity. I enjoy working with folks from all regions, and really love hearing the regional expressions and absolutely love meeting folks in person.

Have you worked on any projects that you are proud of?

I’ve worked on hundreds of projects under the security umbrella. The one that I’m proudest of is WAF (Web Application Firewalls). This is a project in which we are literally protecting the Internet-facing applications for Experian from real threats. It’s enabled me to work with a lot of very smart application engineers and experts. 

What’s one piece of career advice you’ve learned that you’d like to share with potential candidates?

Stay current and keep honing your skills. Experian is an international brand, and it’s hiring the right people with the right skills and work ethic that makes this company successful. My advice would be to always invest in people first. You can’t teach someone to have character, so you hire character and then train skills.

Are there any lessons you learned from your career journey? 

I’ve had the opportunity to work in numerous roles during my time here, and I’ve learned to listen and to be willing to learn something new.

At Experian we are committed to data integrity. We care about protecting our customers and we know it takes intelligent and highly motivated individuals to help maintain our level of cyber security. We give our employees real responsibility from day one, and we truly value our people. If you are looking to take the next step in your career with an innovative company, look no further.

If you’re interested in joining our Cyber Security Engineering team, or you’d like to learn where our offices are located, check out our careers page!