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Sales & Business Development
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193174 Requisition #

Provide Accurate and Timely Sales Forecasting and Planning Processes
Developing tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic account plan;
Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured
Ensure accurate weekly and monthly revenue forecasting
Providing management with timely reports and analyses on sales performance and forecasts for the business sector, current and future market trends and competitive activity
Reporting regularly on performance, reliability, quality and timeliness of delivery. Taking action as appropriate when agreed standards are not met.
Take responsibility for the quality and currency of Oracle, CRM systems, and maintain client contacts at gold standard.

Operational
Protect and enhance client and other external relationships which are critical to the success of the organisation by
Personally developing and maintaining influential relationships (at Board/Senior Management level) in key client organisations
Take proactive steps to secure client references / case studies and identify/participate in external sales promotional events where appropriate
Taking personal responsibility for developing and maintaining a network of contacts within key external organisations
Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives.
Take responsibility for the survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio
Ensure Corporate Governance and the Global Performance Planning Process (objectives/behaviours) are adhered to
The use of and compliance with BU major bids process

Customer
Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does.
Ensure that good client / consumer outcomes are at the centre of decision making.
Promote great service and seek to exceed client / consumer expectations.
Regulatory, Governance and Control
Adhere to all regulatory requirements within area of responsibility and escalate issues quickly.
Pro-actively identify risks and take steps to mitigate these.
Knowledge, Skills and Experience

  • Effective leadership and communication skills to drive high performance
  • Confident and persuasive verbal and written communication skills
  • Strong Interpersonal skills with the ability to influence internal and client stakeholders
  • Knowledge and understanding of the client buying process
  • Effective negotiation skills
  • In-depth knowledge and understanding of the business unit Industry
  • Awareness of product development life cycle
  • Awareness of latest best practice in customer care and retention
  • Qualifications
  • Degree level or equivalent, preferably in a management discipline

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