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Experian Careers Job Search

SharePoint and JIRA Administrator

Administration & Office Support
194224 Requisition #

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2018, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.


At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process. 


We are searching for SharePoint and JIRA Administrator to provide system administration of our Corporate tools within the EMEA Operations organization.


On this role you will define, develop and operate tools processes in conjunction with our Global Admin team and be the point of entry for EMEA Operations Tools requestsThe System Administrator will have full System Administrator rights in the development environment to test and trouble shoot issues, research and evaluate new features and functions, and to build and test prototype enhancements prior to deployment to production

This position requires that the individual be the liaison between Finance, Operations, Business Operations.


  • Provides system administration of our Corporate tools (Changepoint / SharePoint) within the EMEA Operations organization.
  • Facilitate user creation, client/project creation within the tool, transfer projects, edit and maintain project and task records when required;
  • System Maintenance – Set up and assignment of all clients and users and maintaining up to date registers;
  • Create and manage custom reports, reporting and administration duties;
  • Provide training and deployment support, as well as respond to simple or complex queries; 
  • Evaluate and review data (System audit) and communicate requirements for periodic data cleansing activities;
  • Support the definition and the development System processes (Changepoint) in conjunction with our Global Admin team;
  • Support the definition, development and production of MI pack (Operations reporting);


  • Bachelor’s degree or equivalent experience of mmathematical, statistical and/or numerical field
  • 1-2 years demonstrable hands-on experience of system administration
  • Strong knowledge of computer systems and processes and PC desktop applications
  • Previous experience in administration of Changepoint, SharePoint, JIRA or Confluence would be considered as a strong advantage
  • Project coordination experience
  • Problem solving and analytical skills
  • Excellent planning skills.
  • Ability to manage multiple stakeholders from various countries and cultures
  • Strong oral and written communication skills in English

We offer:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office


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