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Information Technology & Systems
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196261 Requisition #
Thanks for your interest in the Sr. Help Desk Technician position. Unfortunately this position has been closed but you can search our 596 open jobs by clicking here.

Skills/Requirements

  • Must have excellent customer service skills
  • Must be detail-oriented and focused on accuracy
  • Must have excellent verbal and written communication skills; ability to effectively communicate and present data and information
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software 
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
  • Proven ability to work in a fast-paced environment, and to meet changing deadlines and priorities on large scale global projects
  • Must be able to multitask and work under pressure to meet strict deadlines.
  • Build strong working relationships with coworkers, customers, and company management

  • Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies
  • EOE including Disability/Veterans



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