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Service Desk Analyst (1 year contract)

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Information Technology & Systems
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21129 Requisition #
Thanks for your interest in the Service Desk Analyst (1 year contract) position. Unfortunately this position has been closed but you can search our 515 open jobs by clicking here.
  • Minimum of 2-3 years of customer of technical service/support required.
  • Previous call center experience preferred with MNC company exposure.
  • Strong remote troubleshooting skills with PC, Internet knowledge, Microsoft outlook, problem solving, analytical, and customer service skills required.
  • Experience on CISCO VPN, Polycom, blackberry troubleshooting & basic Networking will be added advantage.
  • Applicant should have ITIL framework knowledge.
  • Possess a Degree in IT, Computer Science, Software Engineering or equivalent.
  • Excellent verbal communication skills.
  • Applicants must be willing to work in Cyberjaya.
  • Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • 24X7 support inclusive of weekend – based on operational requirement.  

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