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Product Development
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205081 Requisition #
Thanks for your interest in the Senior Support Analyst position. Unfortunately this position has been closed but you can search our 514 open jobs by clicking here.
Requirements:
  • Bachelor’s degree in Computer Science or related field or equivalent experience
  • ITIL certification/ITSM (IT Service Management) experience to align IT services with the needs of the business 
  • Minimum 2 years of hands-on software development and/or support experience
  • Experience developing applications using
    • Java programming standards and methodologies
    • Open-source technologies such as IntelliJ, bitbucket, Jenkins etc
  • Experience of cloud computing technologies (Docker, Kubernetes, Openshift, AWS) and monitoring and alerting tools such as Splunk and Dynatrace
The candidate should have:
  • Great communication skills to deal with multiple stakeholders at all levels and across different regions
  • Troubleshooting and problem-solving skills to deal with a wide range of issues encountered
  • Ability to enquire, learn and challenge in order to make improvement and ensure best practice is followed
  • Ability to adapt and contribute to change as the Experian Cloud First strategy evolves

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