🌎
This job posting isn't available in all website languages
Experian Careers Job Search

Senior Billing Developer

📁
Information Technology & Systems
📅
195358 Requisition #

Background to the position

 

To serve as the technical lead, managing the end-to-end development and support of a custom-built billing application (RPM).

Serve as a mentor to junior team members, sharing skills and knowledge to aid their development and responsibilities with the team

 

The role

 

 

Functional Responsibilities

Analyze, design, develop, code, test and implement changes for the application

Scope and define functional requirements for enhancements and/or changes to the RPM application, as needed.

Management of customer expectations by taking responsibility for the progression of team requests and incidents, driving to resolution and customer satisfaction within the internal SLA targets

Ensure application availability through proactive support and speedy resolution of issues

Identify and resolve issues related to application, database and integrations

Support integrated applications with an understanding of system integration, test planning, scripting, and troubleshooting

Assess the health and performance of the application and database. Intervene to drive improvements and/or optimization as needed

Identify potential improvement areas and recommend solutions

Establish, participate, and maintain relationships with business units, customers, and IT subject matter experts in order to remain apprised of direction, project status, architectural and technology issues, risks, and function/integration issues.

Keep abrest of new technologies, making assessments and suggestions on applicability to internal billing applications

 

Internal Relationship Management

Day-to-day interaction with team members and business stakeholders

Develop and maintain effective working relationships with EITS colleagues

Mentor junior analysts/engineer within the team

 

External Relationship Management

Liaise with third party software/support suppliers, as needed

Participate in annual audit activities, as needed

 

Application of Processes, Controls, Standards and Measures

Create and maintain internal documentation and change standards, following the prescribed software development life cycle methodologies

Adhere to SLAs for key billing cycles, incidents, problems, and change management

Adhere to information security and audit requirements

Work to continuously improve efficiency and effectiveness of systems

Bachelor’s degree, preferably computer science or IT related

4-8 years of IT experiences, preferably in a global environment, effectively dealing with multiple countries and cultures

Working knowledge of Oracle Database, PL/SQL, Java, J2EE, Javascript, HTML, Struts, Ajax, Hibernate, Unix shell scripting etc.

Experience in development and/or support of high transaction volume applications

Good understanding of statutory and regulatory reporting and process requirements.

Be receptive to change and taking on additional skills and responsibilities

Self-starter able to work proactively and with minimal supervision.

Team player with abilities to work in complex cross-functional and geographically diverse teams

Strong PC skills (including Microsoft Office applications)

Will be required to work night shift periodically, on a rotational basis with other team members

 

Desirable

Experience with build automation and/or continuous integration tools

Experience with software version control tools

Experience with Oracle application server OC4J

Experience with Platform as a Service related technologies ie. Red Hat OpenShift, Amazon Web Services and Oracle Cloud.

Experience in account receivables or billing applications

ITIL qualification / exposure

Experience in a technical leadership role.

Project management

Experience of Agile methodology 

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Malaysia

📁 Information Technology & Systems

Malaysia

📁 Information Technology & Systems

Privacy Policy  |  Online Community  |  Press  |  Investor Relations