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Sales Enablement Administrator

Sales & Business Development
21989 Requisition #

Global Sales Excellence acts as a global center of excellence managing programs and platforms that help our sales people work more efficiently and sell more. We support specific sales-related software tools through administration, governance, and design/build of enhancements. Further we support activities and programs that influence the desired sales behaviors and skills necessary for ensuring the ideal use of these tools and overall sales success.

In this role you’ll be responsible for the support of sales enablement (process and content) programs with a focus on platform administration, regional stakeholder engagement, and user adoption.  You’ll help with administrative needs of the platform such as user management, content data quality, reporting and introduction of new functionality or enhancements.  Further, you’ll act as an internal subject matter expert to a wide variety of internal audiences by helping to identify opportunities to maximize the benefits of the sales enablement platforms, build functionality and provide user training.


Key Responsibilities

  • Respond to internal stakeholders requests (adding new users, troubleshooting issues, providing user training, clarify tool functionality, etc.)
  • Understand, test, deploy and train on new platform enhancements
  • Administer and govern the platform structure, with a focus on user management and content effectiveness.  (e.g., Ensure uploaded content maintains brand standards and is managed for maximum sales use, manage activities to purge unused content or licenses periodically.)
  • Run weekly, monthly, or ad hoc reports to support analysis that helps improve usability and adoption
  • Proactively support groups of internal stakeholders with functional enhancements or guidance that improves platform usability and adoption specific to their needs
  • Monitor and resolve platform issues and coordinate communication to user base      




Experience and Qualifications


Applicants must meet the following requirements:


  • High School Diploma and/or Bachelor’s degree in information technology, computer science, or similar
  • 3  years' experience in software platform administration such as CRM, SharePoint; preferred sales enablement software like Seismic.  
  • 2 years' experience in sales or sales operation related role 
  • Advanced English skills, both verbal and written (C1 Level) 
  • MS Excel proficiency; experience in reporting
  • Excellent collaboration, interpersonal, and communication skills
  • Advanced analytical and problem-solving abilities
  • Excellent organizational and time-management skills
  • Proven previous job stability, including maintaining long-term work relationships with former employers
  • Must be able to clear the company’s pre-employment screening


Experian is an Equal Opportunity Employer.  Anyone needing accommodation to complete the interview process should notify the Talent Acquisition Partner

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