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Experian Careers Job Search

Resource Coordinator

Customer Service
196248 Requisition #

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2018, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.


At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process. 

We are searching for Resource Coordinator to join our EMEA Business Operations team.

As a Resource Coordinator you will define, develop and operate resource processes which ensure continuous cost effective resource assignments from various resource within EMEA delivery, support and development projects.


  • Provide resource support service to the practices within the EMEA Operations organization

  • Be the liaison between Pre-Sales and Operations Service Managers for Program & Project Management, Client Solutions, Technical Solutions, Build & QA, and Technical Delivery resource allocation

  • Identify delivery slots for our Projects and coordinate with Resourcing stakeholders

  • Facilitate resourcing collaboration between teams/capabilities

  • Resource risk management, assignments and forecast tracking

  • Responsible for resource utilisation and trend analysis

  • Skills modelling by maintaining visibility of where we are and where we want to be by modelling our capability

  • Resourcing Management Information reporting

  • Production of consolidated plan for outsourcing/insourcing detailing headcount and costs for the financial year

  • Identify opportunities to drive the business forward, through local, regional or strategic improvements to the mode of operations, and ensure that these are communicated to the relevant owners

  • Implement process improvements and OLAs for Resource Management

  • Be one of the point of entry for new project resourcing coming into the organization


  • 1-3 years related working experience of resource management and coordination or similar role

  • Strong knowledge of computer systems and processes and PC desktop applications

  • Project coordination knowledge and/or experience

  • Demonstrable hands on experience of process management

  • Problem solving and analytical skills

  • Project management experience would be considered as an advantage

  • Excellent planning skills

  • Ability to manage multiple stakeholders from various countries and cultures

  • Strong oral and written communication skills in English


We offer:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office



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