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IT Manager

Information Technology & Systems
198482 Requisition #
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Skills & Experience

  • 3-5 year’s managerial experience
  • 7-10 year’s technical experience
  • Strong ability to multi-task and work in a high-pressure environment with service mindset.
  • Strong analytical, organizational, and problem-solving skills.
  • Strong customer communication skills with the ability to communicate technical issues to non-technical customers.
  • Ability to organize resources across different teams to drive resolution of system critical issues.

  • Ability to apply technical analysis of application issues to solve customer reported problems.

  • Ability to work well within a team to learn and share knowledge.

  • Strong in incident management and escalation management
  • Strong communications skills (verbal and written)
  • Experienced in projects related to continuous improvement and process management

  • Strong in stakeholder management
  • Driven and passionate for IT service delivery
  • Must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer

  • Science/Information Technology or equivalent.
  • Required skill(s):
  • Familiarity with ITIL, Foundations certificate a plus but not required.

  • Knowledge or experience with Perl is a plus point.
  • Experience working in a customer-centric environment

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