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Global Digital Product Manager

Marketing, Product & Communications
193833 Requisition #

We are currently seeking an experienced Global Digital Product Manager to support and manage a major digital transformation project that involves migrating and building web properties to improve the digital experience for our global marketers. You will play a key role in ensuring this goal comes to fruition across over 40 countries and web properties. You will be joining Experian’s global Shared Marketing team and working closely with digital content owners and developers.

The ideal candidate will have a strong drive for results, interpersonal skills, positive attitude and be comfortable managing and coordinating cross-functional teams. You must have substantial experience as a Product Owner, strong knowledge of Agile and Scrum, and business acumen to own and drive an ambitious global roadmap. In addition, you should have strong organization, planning skills with a consistent track record for delivering commitments on time.


Responsibilities include: 

  • Define and document requirements and use cases (i.e. write epic briefs, create epics and stories) for web technology features and functionality, including web content authoring, UX/UI, lead generation, web analytics, information architecture, sales enablement, and marketing automation.
  • Take personal accountability for ensuring that product backlog items are consistently and fully aligned to the technical needs, strategic needs and objectives of the business and/or client(s).
  • Take on the Product Owner role and collaborate with development teams to do product backlog refinement (grooming), sprint planning, etc.
  • Manage the cross-functional strategic planning process, lead conversations with key global stakeholders, and develop detailed product roadmaps
  • Regularly prioritize, monitor and track progress of the product backlog and commitments against targets, communicating this with the teams and stakeholders to manage expectations and suggest additional support when needed.
  • Partner with the Scrum Master and development teams to identify and help mitigate/remove potential roadblocks

  • 7+ years previous experience as a Product Owner, Agile Product Manager or equivalent
  • CSPO or PSPO certification
  • Bachelor’s degree in Computer Science, Marketing, Business or equivalent
  • In-depth understanding of and demonstrated experience of Agile methodologies (Scrum, Kanban) and up to date on industry standards and best practices
  • Ability to lead, drive consensus and deliver in a matrix organization with multiple global key stakeholders
  • Expertise in web technologies and digital marketing
  • Very strong verbal and written communication skills (must be an excellent presenter and negotiator)
  • Experience working with global teams and stakeholders in multiple countries
  • Experience with an enterprise content management system (CMS)
  • High sense of urgency and ability to work well in and navigate a global matrix environment, which requires collaboration, influencing others, and building trust
  • Must have moderate to expert-level working knowledge of JIRA and Confluence
  • Confident in networking and managing relationships across business and technical teams, both face-to-face and remotely
  • Understanding and experience of the software development lifecycle

Additional experience in one or more of these areas is a plus:

  • Enterprise-level B2B experience
  • Experience in CMS implementation project
  • Experience with Adobe Experience Manager (AEM)
  • Agile delivery experience in a scaled agile environment (SAFe) or LeSS

EOE including Disability/Veterans


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