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Information Technology & Systems
202468 Requisition #
Thanks for your interest in the Forecasting and Scheduling Analyst position. Unfortunately this position has been closed but you can search our 259 open jobs by clicking here.

Skill requirements:

  • Must have at least 2 years of forecasting in a call center
  • Expert level Excel
  • Advanced knowledge of Microsoft applications (Outlook, Excel, Access are a must)
  • Strong ability to multitask in a fast-paced dynamic environment
  • Advanced knowledge in automatic call distribution (ACD) technology and Workforce Optimization Software (Cisco and Calabrio preferred)
  • Strong written and verbal communications
  • Bilingual English/Spanish is a plus

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