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Customer Support Specialist

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Customer Service
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195830 Requisition #
Thanks for your interest in the Customer Support Specialist position. Unfortunately this position has been closed but you can search our 596 open jobs by clicking here.

Additional experience in the following preferred or required:

  • An associates or bachelor’s degree is preferred.
  • Product/Application Troubleshooting experience preferred.
  • High Volume Customer Interaction
  • Ability to manage multiple tasks and issues simultaneously
  • PC, Internet and Microsoft Office experience required
  • Customer Support/Service experience required.  Support/Call Center experience preferred.
  • Professional communication skills, both verbal and written.  
    Exposure to ICD-10 Codes, Diagnoses Codes, Medical Necessity and Authorizations -not required, but highly preferred 
  • HDI Certification helpful
  • Perform other related duties as requested
  • Equivalent combination of education and experience will be considered

 

Experian is the leading global information services company, providing data and analytical tools to our clients around the world. We have always believed that data has the potential to transform lives and create a better tomorrow. We are transforming data into something meaningful: helping businesses to manage credit risk, preventing fraud, targeting marketing offers and automating decision making. We have been named one of the “World’s Most Innovative Companies” by Forbes for 3 years in a row, operating at the center of Big Data since before the phrase was coined. Few companies can offer information services on an equivalent scale. We support clients in more than 80 countries and employ approximately 17,000 people in 37 countries.

Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

 

EOE including Disability/Veterans

 


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