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Customer Service
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195564 Requisition #

Description

  • Skimmimg and scanning consumer´s correspondence in order to determine appropriate queue to route to.
  • Analyzing and recognizing valid proof documents.
  • Assisting consumers in an efficient and timely manner, treating consumer´s information with professionalism, ensuring its security and privacy.
  • Complying with outlined procedures, guidelines, laws and regulatory policies.

 


Requirements:

  • Organized and detail – oriented. Display ability to learn rapidly and adapt quickly to evolving scenarios.
  • Availability to work from
  • Ability of fast English reading comprehension skimming and scanning letters through.
  • Exceptional use of Hot Keys.
  • Professional behavior and attitude at all times.
  • Ability to follow guidelines from Supervisors.
  • Customer oriented with the ability to serve several areas of the business and several clients.
  • Exceptional ability to make fast and accurate decisions. Exceptional short term visual memory.
  • Goal - oriented, proactive and committed to reaching high standards.
  • "Experian provides an equal opportunities work environment".

 


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