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Customer Care Specialist II

Customer Service
195566 Requisition #

 Interpreting and analyzing consumers´ requests in order to determine appropriate action.

  • - Maintain the integrity of the database by ensuring data quality and accuracy.
  • - Accurately disputing or updating consumers´ information through system applications.
  • - Assisting consumers in an efficient and timely manner, treating consumers´ information with professionalism, ensuring its security and privacy.
  • - Complying with outlined procedures, guidelines, laws and regulatory policies.
  • - Maintaining a professional attitude while working in a fast-paced, goal-oriented environment.

    - Desirable two years of work experience.
  • - Good ability to enter data accurately into a database system.
  • - Good problem solving and customer service skills.
  • - Strong typing skills.
  • - Strong English skills, especially regarding reading comprehension.

    We offer:

    • Paid Training at competitive market salary.
    • Monday to Friday schedule from 7.30 to 17.30 with possibility to work overtime during some months.
    • Professional and diverse environment with career development opportunities.
    • Modern offices with ample workspaces located at Ciudad Empresarial (Shuttle-bus service from/to Cal y Canto and Tobalaba).
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